Hardly current service

A Multichannel Merchant staffer placed an order for personalized labels on the Website of stationery marketer Current on June 3. She received an e-mail on June 7 from Current, saying that the order had shipped, and that it should arrive up to three weeks from the date the order was shipped for delivery. Three weeks? Are you kidding me? For the record, the order arrived on June 14 — exactly one week from ship date, so we guess you could say Current exceeded our lowered expectations. But that’s an eternity to wait for an order in the Internet age.

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