Herculean Effort

A new study from the firm that first used the phrase “supply chain management,” Booz Allen Hamilton, suggests that the discipline is still far from mature. Titled “Supply Chain Management at 21,” the study results show that companies where SCM is part of corporate strategy can nearly double savings in the broadly defined area of “cost to serve customers.” In spite of these encouraging statistics, the study also suggests that SCM as a concept has consistently under-delivered. Although various technologies from ERP to RFID have been hailed in the past few years as the key to implementing successful supply chain management, 45% of the 196 survey respondents say that such IT solutions have failed to perform as hoped. The study results indicate that frequently “there is simply too much data overwhelming and confusing the decision-making process.”

Responses show that companies making a “significant” or “Herculean” effort to improve supply chain performance yielded purchasing savings 26% greater than those whose level of commitment was merely “incremental” or “aspirational.” For more information, visit www.boozallen.com.

Partner Content

3 Critical Components to Achieving the Perfect Order - NetSuite
Explore the 3 critical components to delivering the perfect order.
Streamlining Unified Commerce Complexity - NetSuite
Explore how consolidating multiple systems through a cloud-based commerce platform provides a seamless experience for both you, and your customer.
Build the Foundation for Great Customer Experiences - NetSuite
Understand how consistent, timely, relevant and personalized experiences are enabled by having the right technology foundation in place.
Strategies for Maximizing Mobile Point-of-Sale Technology - NetSuite
Learn the top five innovative ways to utilize your mobile POS technology to drive customer engagement, increase sales and elevate your brand.