How to Reduce Costs and Improve Control of Your Inbound Freight

Ever wonder how your inbound LTL (less than truckload) costs compare to other direct-to-consumer merchants? Attendees of the Operations Summit will be able to participate in a special benchmark study. “We’ll collect freight bills during and after the Summit and each participating company will receive a confidential, cost-free benchmark report on how its costs compare with other merchants,” Jeff Kline, president of Kline Management Consulting, says.


Don’t just assume your current LTL carriers are giving you the best deal possible, Kline says. Test the waters with a competitive bid process.

“Make sure you do your homework; leverage volume with a few good service carriers; and negotiate cost, not discounts,” Kline says. “You may benefit from a buying consortium that leverages multi-company volume to obtain economies of scale.”

If your company is responsible freight, “require vendors to ship collect with your carriers and avoid pre-pay and add,” Kline says. “A well designed vendor routing guide is the most important tool to manage inbound freight.”

If you want to know more, Kline will be speaking on this topic at the Operations Summit in Memphis May 2-3. For more information, go to

Jim Tierney ( is a senior writer for Multichannel Merchant. You can connect with him on Twitter (TierneyMCM) and LinkedIn, or call him at 203-358-4265.

Partner Content

Hincapie Sportswear Finds Omnichannel Success in the Cloud - Netsuite
For more and more companies, a cloud-based unified data solution is the way to make this happen. Custom cycling apparel maker Hincapie Sportswear has leveraged this capability to gain greater visibility into revenue streams, turning opportunities into sales more quickly while gaining overall operating efficiency. Download this ecommerce special report from Multichannel Merchant to more.
The Gift of Wow: Preparing your store for the holiday season - Netsuite
Being prepared for the holiday rush used to mean stocking shelves and making sure your associates were ready for the long hours. But the digital revolution has changed everything, most importantly, customer expectations. Retailers with a physical store presence should be asking themselves—what am I doing to wow the customer?
3 Critical Components to Achieving the Perfect Order - NetSuite
Explore the 3 critical components to delivering the perfect order.
Streamlining Unified Commerce Complexity - NetSuite
Explore how consolidating multiple systems through a cloud-based commerce platform provides a seamless experience for both you, and your customer.