NCOF 2007 Preview

We at Multichannel Merchant are proud to present the National Conference on Operations & Fulfillment (NCOF) — so proud, in fact, that we’ve decided to create a supplement highlighting a few of the show’s speakers and sessions. If you’re planning to attend the conference, consider this a sneak preview. And if you can’t make NCOF, the articles and interviews here will show you a bit of what you’ll be missing…so that you’ll make every effort to attend next year.

A Photo Tour of LaCrosse Footwear’s Fulfillment Center
Highlights of the manufacturer’s new DC, in words and pictures

How Lehman’s Puts People First
Many companies say they value their employees; this cataloger shows it

Rosanne D’Ausilio, Ph.D., on training world-class service reps
Avoiding the obstacles to providing exemplary customer service

How Ray Goodman on planning inventory across channels
The challenges of cross-channel inventory forecasting

Lenox DC start-up: a survival story
Learning from one company’s warehouse mistakes

Partner Content

The Gift of Wow: Preparing your store for the holiday season - Netsuite
Being prepared for the holiday rush used to mean stocking shelves and making sure your associates were ready for the long hours. But the digital revolution has changed everything, most importantly, customer expectations. Retailers with a physical store presence should be asking themselves—what am I doing to wow the customer?
3 Critical Components to Achieving the Perfect Order - NetSuite
Explore the 3 critical components to delivering the perfect order.
Streamlining Unified Commerce Complexity - NetSuite
Explore how consolidating multiple systems through a cloud-based commerce platform provides a seamless experience for both you, and your customer.
Strategies for Maximizing Mobile Point-of-Sale Technology - NetSuite
Learn the top five innovative ways to utilize your mobile POS technology to drive customer engagement, increase sales and elevate your brand.

NCOF 2007 Preview

Partner Content

The Gift of Wow: Preparing your store for the holiday season - Netsuite
Being prepared for the holiday rush used to mean stocking shelves and making sure your associates were ready for the long hours. But the digital revolution has changed everything, most importantly, customer expectations. Retailers with a physical store presence should be asking themselves—what am I doing to wow the customer?
3 Critical Components to Achieving the Perfect Order - NetSuite
Explore the 3 critical components to delivering the perfect order.
Streamlining Unified Commerce Complexity - NetSuite
Explore how consolidating multiple systems through a cloud-based commerce platform provides a seamless experience for both you, and your customer.
Strategies for Maximizing Mobile Point-of-Sale Technology - NetSuite
Learn the top five innovative ways to utilize your mobile POS technology to drive customer engagement, increase sales and elevate your brand.