Northwest Research Inc. Acquired by FedEx

FedEx announced it has acquired inventory management provider Northwest Research Inc., adding technology to help with its ecommerce fulfillment capabilities as it makes up more of the company’s business. Terms and the closing date were not disclosed.

While it’s unclear what specifically Northwest brings to the table, the companies said in a release that it provides “new approaches to inventory management issues, including specialized research to maximize successful outcomes for challenging shipments.”

“Northwest Research’s unique technological capabilities will further enhance our customer experience by adding a suite of solutions to the FedEx portfolio that help proactively resolve at-risk shipments,” said Robert B. Carter, FedEx’s executive vice president and chief information officer in the release.

Founded in 1996, Northwest Research is headquartered in Salt Lake City, with offices in Memphis and Canada.

Other acquisitions in recent years by FedEx include cross-border specialist Bongo International and major 3PL GENCO, both in 2014, and Dutch parcel firm TNT Express in 2015.

Partner Content

The Gift of Wow: Preparing your store for the holiday season - Netsuite
Being prepared for the holiday rush used to mean stocking shelves and making sure your associates were ready for the long hours. But the digital revolution has changed everything, most importantly, customer expectations. Retailers with a physical store presence should be asking themselves—what am I doing to wow the customer?
3 Critical Components to Achieving the Perfect Order - NetSuite
Explore the 3 critical components to delivering the perfect order.
Streamlining Unified Commerce Complexity - NetSuite
Explore how consolidating multiple systems through a cloud-based commerce platform provides a seamless experience for both you, and your customer.
Strategies for Maximizing Mobile Point-of-Sale Technology - NetSuite
Learn the top five innovative ways to utilize your mobile POS technology to drive customer engagement, increase sales and elevate your brand.