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MULTICHANNEL MERCHANT » OPERATIONSSUMMIT
OperationssummitFeb 02, 2016 12:21 PM By Liz Harrington
What makes up an award-winning shipping and delivery experience? Gain key insights from SmartHub survey data and find out who won at Operations Summit 2016.
OperationssummitDec 15, 2015 4:48 PM By Liz Harrington
Ho, Ho, Ho! ‘Tis the season to be jolly as SmartHub Benchmarking compiles lists of naughty and nice retailers in preparation for the 2016 Excellence in Customer Experience Awards at Multichannel Merchant’s Operations Summit, to be held April 12-14 in Cincinnati. Right now, senior analysts are toiling away to tabulate this year’s scores so that finalists […]
OperationssummitMar 28, 2014 11:42 AM By Daniela Forte
Are you looking to maximize contract negotiations with companies like FedEx, UPS, USPS and other parcel carriers?
OperationssummitMar 24, 2014 2:34 PM By Daniela Forte
Whether you’re in the startup phase or ready for the next big push with your ecommerce business, planning for growth is no easy task.
OperationssummitMar 20, 2014 2:08 PM By Daniela Forte
Is your company spending too much using national parcel carriers for air express and ground deliveries? There are options, according to Rob Martinez, president/CEO of Shipware, LLC.
OperationssummitMar 17, 2014 1:47 PM By Daniela Forte
The key to success is not just technology, but accurate inventory allocation, intelligent order routing, in-store operations execution, and change management.
OperationssummitMar 12, 2014 9:09 AM By Daniela Forte
The contact center staff needs to be trained and coached on how to collect and use valuable data from customers to encourage the purchases of additional products and services. Learn ways to successfully upsell in the contact center.
OperationssummitNov 08, 2013 1:08 PM By Erin Lynch
A few months ago we polled our readers, our members of our LinkedIn groups, and Facebook and Twitter followers and asked which Operations Summit t-shirt design they liked the best and you have spoken! After an unprecedented amount of votes, the winning shirt is…..
OperationssummitAug 12, 2013 5:01 PM By Erin Lynch
We are in the midst of designing our new Operations Summit t-shirt for our 2014 conference! Our offices are buzzing with ideas but decided the ultimate t-shirt design should be chosen by you. Let us know which t-shirt you like best and vote now!
OperationssummitJan 16, 2013 12:22 PM By MCM staff
Direct-to-customer merchandise sales are skyrocketing. Whether you sell to consumers or businesses, your direct-to-customer sales will be a crucial part of future growth and strategy. Which is why we are inviting you to attend the only conference exclusively about ecommerce and catalog operations & fulfillment: the 2013 Operations Summit.
by Curt Barry
Posted 2 days ago
by Susan Wall
Posted 2 days ago