MULTICHANNEL MERCHANT » OPERATIONSSUMMIT
Gordon King, director of fulfillment at automobile restoration supplies and parts merchant Eckler
Chad Caudill, director of customer service and warehouse operations for outdoor gear and apparel merchant Moosejaw Mountaineering, offers two tips to improve your customer experience across multiple channels. Consistency. Caudill says it
Anthony Vicars, vice president of operations for apparel merchant Nasty Gal, offers three tips to improve your operations processes.
Ernie Schell, executive director of Marketing Systems Analysis, says everyone pays attention to how important it is to have a unified database for managing customers, orders, and inventory in a multichannel environment. But it
Gary Meyer, senior director of operations at nutrition products merchant Herbalife, offers a couple of tips for when your company is considering a major purchase of equipment or software for your warehouse.
Dave Mitchell, vice president of operations for reading tools merchant Levenger, says there are two major challenges facing retail operations executives. Find out what they are and how you can achieve success in your workplace.
With fuel surcharges impacting shippers, what are a couple of things they can do to lessen the financial blow? Ask for and negotiate a discount.
Anne Embrey offers good leadership tips for operations leaders. Find out what your operations leaders should focus on.
Brian G. Bishop, division director of logistics and fulfillment for the National Fire Protection Association, offers these tips for those doing business globally.