Operationssummit ARCHIVE

Multichannel Merchant’s Operations Summit Kicks Off May 1 in Memphis  Apr 18, 2012 2:41 AM By MCM staff

The Operations Summit speakers include representatives from some of the best merchants in the industry including Rue La La, Zazzle, Vermont Teddy Bear Company, Calendar Club,, Replacements, Levenger, Eckler

How to Reduce Costs and Improve Control of Your Inbound Freight  Apr 12, 2012 2:08 AM By Jim Tierney

Ever wonder how your inbound LTL (less than truckload) costs compare to other direct-to-consumer merchants? Come to the Operations Summit and find out.

Keeping All Channels in Synch with your Order Management System  Apr 10, 2012 1:43 AM By Jim Tierney

Do you want to keep all channels in synch with your new order management system? Here are a few key points to remember.

How to Choose an Order Management System  Apr 06, 2012 2:56 AM By Jim Tierney

There is no reason that a merchant should settle for an order management system that does not meet its needs or that results in a change to the way I conducts business in order to

How Vermont Teddy Bear Makes Seasonal Employees Feel Special  Apr 04, 2012 2:10 AM By Jim Tierney

Making your seasonal employees feel like they

2 Tips for Managing Freight Costs  Apr 03, 2012 5:27 AM By Jim Tierney

Controlling and managing freight costs can be a real struggle for smaller companies, says Marie Lapetina, director of operations for Design Master Associates. LaPetina offers two tips for small merchants to consider when managing their freight costs.

2 Tips for Identifying Winning Products  Mar 31, 2012 1:44 AM By Jim Tierney

George Mollo, president of consultancy GJM Associates, says that only two to three of every 10 new products are potential winners and contribute to profit. Mollo wants to help merchants improve their batting average by adding one new product hit a week. One more new product hit a week separates the average player from a potential Hall of Famer, Mollo says.

Tips on Distribution and Fulfillment  Mar 31, 2012 1:15 AM By Jim Tierney

Buzz Van Santvoord, a consultant with multichannel operations and consulting firm F. Curtis Barry & Co., wants to help any company that runs a warehouse or distribution center. Here are Van Santvoord

How to Manage Outsourced Fulfillment That Looks and Feels In-House  Mar 29, 2012 1:20 AM By Jim Tierney

The decision to outsource order fulfillment can be a difficult one for merchants, but Steve Warren, vice president of business development for fulfillment services provider Fifth Gear, offers some suggestions that can make your outsourced fulfillment operation have that in-house feel.

How to Deal With Smaller Orders  Mar 27, 2012 10:43 PM By Jim Tierney

Sam Flanders offers three tips on how you can change your methods to level the playing field. Lower technology solutions work as well or better than capital-intensive solutions for smaller orders, Flanders says.

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