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MCM OUTLOOK 2015: O+F

Download our 2015 MCM Outlook report on Operations & Fulfillment to help you evaluate, benchmark and plan your operations and fulfillment strategies.

OPERATIONS NEWSLETTER

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Operations & Fulfillment ARCHIVE

Combating Ecommerce Returns with Technology  May 03, 2016 2:03 PM By Howard Rosenberg

Considering the growth in ecommerce returns, merchants need to rethink merchandise liquidation strategy. Technology and expertise is one way to address it. Here are some tips that can help you recoup more value from returned goods while keeping the focus on your core business, including the use of technology solutions.

FedEx-TNT Merger Clears Final Hurdle With Chinese Approval  May 03, 2016 10:36 AM By Mike O'Brien

A final hurdle to FedEx’s proposed $4.8 billion acquisition of Dutch carrier TNT Express NV has been cleared via an unconditional approval from the Chinese Ministry of Commerce. The deal has already been blessed by authorities in the EU and Brazil, after an initial challenge last fall by the former. The deal will bring FedEx close to parity with UPS in Europe, or possibly launch it into second place behind EU market leader DHL.

3 Strategies for Reaching the Connected Consumer from the Cloud  May 02, 2016 2:47 PM By Keith McCall

Today, the retailer has more than 550 stores that ship domestically and internationally. Here are three strategies for reaching the connected customer from the cloud.

Erik Caldwell of Hudson’s Bay Company Talks “All-Channel”  May 02, 2016 2:11 PM By Mike O'Brien

Erik Caldwell, senior vice president of logistics and supply chain for Hudson’s Bay Company, was featured in Multichannel Merchant’s April 2016 cover story talking about his role there, industry trends and the company’s acquisition of Gilt. In this excerpt from the Q&A, see what Caldwell has to say about the impact of omnichannel or “all-channel” on the retail world.

UPS Grows Income, As It Drives Economies in Ecommerce Deliveries  May 02, 2016 9:52 AM By Mike O'Brien

UPS reported 10% growth in Q1 net income, as the company touted its ability to drive efficiency in its ecommerce operations and strong B2C volume gains. See what executives said about UPS’s investment in Deliv and logistics moves by major customer Amazon.

The Top 5 Considerations in Finding an Omnichannel Fulfillment Partner  Apr 28, 2016 5:27 PM By Robert Hartley

As the volume of online sales continues to rise, companies are struggling to manage the difference in B2B and D2C operations. If you’re searching for an omnichannel fulfillment partner, here are the top 5 things to consider in finding the right one.

BJ’s Wholesale Club Adds Buy Online, Pickup in Store  Apr 26, 2016 4:37 PM By MCM Staff

Joining a growing trend, BJ’s Wholesale Club has introduced buy online, pickup in store at its 213 locations in 15 states, including the entire Eastern seaboard as well as Ohio and Pennsylvania. Non-members can try it out for a 90-day trial.

Guess Plans Expansion of Louisville Distribution Center  Apr 26, 2016 3:17 PM By Mike O'Brien

Guess is expanding by more than 50% its operations in Louisville, KY, with plans to build a second distribution center next to its existing facility there. The company purchased the 32-acre parcel earlier this year for $32, and currently employs 400 at its existing 505,000-square-foot DC.

MCM Outlook 2016: Amazon Has a Major Effect on DTC Operations  Apr 26, 2016 3:06 PM By Mike O'Brien

MCM Outlook respondents said that Amazon had a major impact on their on their DTC business. This includes the pressure to ship faster, as well as the need to offer free or reduced shipping guarantees – both reactions to Amazon Prime and Prime Now services.

Need for Delivery Speed Driving Ecommerce Distribution Investments  Apr 26, 2016 11:57 AM By MCM Staff

The need for speed in ecommerce distribution, driven largely by Amazon Prime’s two-day promise, is behind increased investments in distribution center technology as well as a trend toward more smaller, forward-based facilities closer to the customer, according to a new report. Find out what other topline results came from the survey of 1,400 IT and warehouse professionals around the globe.






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