MULTICHANNEL MERCHANT » OPERATIONS & FULFILLMENT
How are shippers preparing for Holiday 2014? What systems are they looking to add in the fulfillment center? And do merchants really think Amazon has little effect on their business? These questions and more are answered in Multichannel Merchant’s MCM Outlook 2014 report on Operations & Fulfillment.
Quite possibly, your contact center is your company’s unsung hero. But how are ecommerce and omnichannel merchants treating their contact centers? Here’s a snapshot look at Multichannel Merchant’s MCM Outlook 2014 survey.
Returns, shipping and delivery, fulfillment, contact centers and more are covered in the latest edition of Multichannel Merchant.
The 300,000 sq. ft. Redlands, CA location is Innotrac’s ninth U.S. facility and will open in early May. It is strategically located near major carrier hubs.
The wrong partner can negatively affect your business to its core. But the right partner can take your business to new heights you otherwise would not be able to reach.
Like it or not, returns happen; an unsatisfactory returns protocol will affect your bottom line and customer satisfaction. However, the returns headache can be avoided for both the merchant and the consumer, just as long as the right steps are taken. In this executive summary from Multichannel Merchant, you will learn: How to develop a […]
Out of stock items can be a real headache for retailers. A back in stock alerts solution can not only save the sale but provide a perfect opportunity to engage with the customer and even generate additional revenue.
How can you set up your operation for success? Whether you use a third party or manage you own fulfillment operation, this session is a must.
If Amazon is, indeed, taking over the ecommerce world, then operations and fulfillment professionals are the last to know. Here’s a snapshot of the MCM Outlook 2014 report on operations and fulfillment.
In a hyper-competitive retail environment, moving outdated inventory requires a calculated approach to maximize profits and space. Here are a few ways you can quickly do that.