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MULTICHANNEL MERCHANT » OPERATIONS & FULFILLMENT
Operations & FulfillmentNov 25, 2015 10:18 AM By MCM Staff
A new Xerox report reveals that over half of consumers polled in Europe and the U.S. would pay more for better customer care from their preferred brands.
Operations & FulfillmentNov 24, 2015 9:13 AM By MCM Staff
A StellaService report finds merchants are not using all the revenue generation and customer experience benefits they can drive with their returns process.
Operations & FulfillmentNov 23, 2015 10:50 AM By MCM Staff
Supply chain automation firm Dematic plans to acquire warehouse execution system (WES) provider Reddwerks Corporation.
Operations & FulfillmentNov 21, 2015 10:14 PM By Amitabh Kumar
What is an optimal order fulfillment strategy to deploy in your organization? Since we are not living in a world of infinite supply, this is an important question for every enterprise to consider, as the ramifications can be significant.
Operations & FulfillmentNov 20, 2015 1:34 PM By MCM Staff
Is this the last-ever year Black Friday, or is the end of America’s biggest shopping day nothing but speculation? Click here and find out how the role of Black Friday is changing, and other news that shaped the week.
Operations & FulfillmentNov 19, 2015 10:17 AM By Curt Barry
A closer working relationship between between retail operations and merchandising goes a long way toward efficiency gains and business improvements.
Operations & FulfillmentNov 16, 2015 5:00 PM By MCM Staff
A survey by Bizrate Insights has found that Millennials are the most interested in same-day delivery, with nearly a third (30%) of them saying it is important, contrasted by only 5% of Seniors.
Operations & FulfillmentNov 13, 2015 5:55 PM By MCM Staff
The USPS reported a 14.1% increase in package volume, and an 11.1% increase in shipping and package revenue in 2015, as mail volume continued to fall.
Operations & FulfillmentNov 12, 2015 2:55 PM By MCM Staff
These days our Senior Editor Mike O’Brien is plenty busy doing many things for Multichannel Merchant so we thought we would give him a little shoutout by asking all of you, our readers to start following him on Twitter.
Operations & FulfillmentNov 12, 2015 2:45 PM By Tim Parry
Most retailers are not well prepared to handle several shipping issues this holiday season, according to a new survey from shipping and fulfillment software company Temando.