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MCM OUTLOOK 2016: O+F

The 2016 MCM Outlook report on Operations & Fulfillment helps you evaluate, benchmark and plan your operations and fulfillment strategies.
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OPERATIONS NEWSLETTER

The expert advice that Operations pros need to improve productivity, cost savings, and customer service.

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Operations & Fulfillment ARCHIVE

How Your Ecommerce Operations Have Benefited from the Amazon Effect  Jun 24, 2016 10:39 AM By Mike DeFabis

Since Amazon was founded in 1994, they have revolutionized the way people purchase products. Consumers have moved from having to go to traditional retail stores to now having the power to purchase anything and everything right from their mobile device. Not only can you purchase anything, but you can also have it delivered in several […]

Ecommerce Investments Pay Off for FedEx in Fiscal 2016  Jun 23, 2016 12:32 PM By Mike O'Brien

FedEx’s continued focus on ecommerce growth, reflected in its capital spending and recent spate of acquisitions, paid dividends in fiscal 2016, especially the 20% growth in ground revenue. Walmart’s recent addition of a subscription service in response to Amazon Prime, partially served by regional carriers, is not a concern, company executives said.

Stamps.com to Acquire Ecommerce Software Company ShippingEasy  Jun 23, 2016 11:03 AM By MCM Staff

Stamps.com announced plans to acquire ShippingEasy, an Austin, TX-based provider of multi-carrier shipping software, for $55 million. This is in addition to its acquisition of Endicia, ShipStation and ShipWorks over the past couple of years.

What Shoppers Want With Good Customer Delivery  Jun 22, 2016 10:49 AM By Daniela Forte

Are you meeting the customer demands when it comes to delivery? Shoppers today want more than ever before and many retailers may be missing the mark in providing great service. Shoppers want to be rewarded for brand loyalty, they want a personalized experience, and easier experience and more. Here are some statistics that are guaranteed to help retailers create a better shopping experience for their customers.

How to Win in Omnichannel Inventory Management  Jun 21, 2016 7:11 PM By Mike O'Brien

Omnichannel commerce and all its permutations are causing direct-to-customer companies to seek new solutions and approaches to inventory management in order to tame increasingly complex order and fulfillment patterns while meeting rising customer demands. In this MCM report, learn how things like distributed order management and inventory visibility solutions can help you avoid the pitfalls and cut down on overstocks, out-of-stocks and returns.

How Target Leveraged Flexible Fulfillment  Jun 20, 2016 1:28 PM By Daniela Forte

Target is moving full-steam ahead in being leaders in omnichannel. While the task wasn’t always so easy for the big box retailer, Target has come a long way. See what plans Target has in place and what the future holds.

Zumiez Deploys SalesWarp OMS Across 600 U.S. Stores and DCs  Jun 20, 2016 10:50 AM By MCM Staff

Omnichannel retail order and fulfillment software firm SalesWarp has deployed its solution throughout the entire national chain of specialty youth apparel retailer Zumiez. See what decision criteria were used, and the benefits gained by the company.

3 Ways to Innovate in Operations and Fulfillment and Deliver ROI  Jun 16, 2016 12:08 PM By Curt Barry

As fast as ecommerce and omnichannel is changing, is your company using its resources – time, money and talent – to continue to move ahead? Ecommerce, marketing and merchandising have research projects. Are you innovating in operations and fulfillment fast enough to lower costs and improve customer service? Here are three examples of innovation projects you can implement in your organization.

Jet Mail Implements VeraCore for European Ecommerce Fulfillment Expansion  Jun 15, 2016 1:24 PM By MCM Staff

VeraCore Software Solutions, Inc. has announced that Jet Mail Services, Inc. is expanding their use of the VeraCore’s order fulfillment software platform to their London facility to support their growing U.K. and EU fulfillment business. See how this expansion could be a benefit for global ecommerce.

Overcoming Order Fulfillment Burden with Warehouse Execution Systems  Jun 14, 2016 11:46 AM By Dave Williams

While there are many order fulfillment tools available, ranging from manual, to automated, to a mix of both, warehouse execution systems are emerging as the solution of choice for many leading manufacturing and distribution companies. Here’s a look at how a WES can address your order fulfillment challenges.






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