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MULTICHANNEL MERCHANT » OPERATIONS & FULFILLMENT
Operations & FulfillmentFeb 11, 2016 3:09 PM By Curt Barry
I can’t tell you how many times I’ve heard “This ERP system’s design is intuitive!” as an excuse for not writing procedures. These systems are so intuitive that management can’t seem to use them. Maybe it’s intuitive for Windows-based systems to some degree in terms of navigation and functions. Or it’s intuitive for those under 30 that have far more PC and web browser skills than mature workers.
To help alleviate these issues, here’s a checklist of 9 action steps to take that will help ensure a smooth ERP system upgrade.
Operations & FulfillmentFeb 11, 2016 2:12 PM By Mike O'Brien
What if you could create a dream team of top direct-to-customer and ecommerce operations executives, putting all their experience, brainpower and industry knowledge into one room to generate ideas that will help you grow your business and make it run more efficiently?
The good news is you can relax as the heavy lifting has already been done for you – at Operations Summit 2016, April 12-14
Operations & FulfillmentFeb 11, 2016 1:14 PM By Mike O'Brien
Amazon has taken another step in its march toward world dominance, as it plans to create a global shipping and logistics operation. See what the plans are for the ecommerce marketplace.
Operations & FulfillmentFeb 09, 2016 10:09 AM By Mike O'Brien
While Amazon still reigns with Prime, delivery times have slipped for non-Prime members as omnichannel retailers have caught up, according to new data from StellaService. However, this flexing of their fulfillment muscles has come at a significant cost.
Operations & FulfillmentFeb 05, 2016 3:16 PM By Karthik Marudur
When embarking on a replatforming project, a critical element that cannot be overlooked is the incorporation of a dedicated Order Management System (OMS). This is a vital step that must be taken at the outset of the process to ensure that a retailer has a strong understanding of inventory, availability and fulfillment optimization to maximize revenue and deliver a superior customer experience.
Operations & FulfillmentFeb 04, 2016 12:03 PM By MCM Staff
Amazon was going to keep its store expansion plans a mystery. And Jeff Bezos would have gotten away with it, too, if it wasn’t for those meddling CEOs. So is Amazon going to open 300 to 400 bricks-and-mortar stores as General Growth Properties CEO Sandeep Mathrani said during its earnings call on Tuesday?
Operations & FulfillmentFeb 04, 2016 11:35 AM By Mike O'Brien
UPS cited ecommerce growth, tight management controls and automation investments in its record Q4 results, while reaffirming its relationship with Amazon.
Operations & FulfillmentFeb 04, 2016 9:23 AM By Mike O'Brien
Newgistics discusses increased omnichannel returns during the recent holiday season, and best practices in returns that can help drive sales and profit.
Operations & FulfillmentFeb 02, 2016 5:50 PM By Mike O'Brien
The UberRUSH same-day delivery service’s new API lets retailers offer it as a checkout option, making it more competitive with others in the space.
Operations & FulfillmentFeb 02, 2016 12:21 PM By Liz Harrington
What makes up an award-winning shipping and delivery experience? Gain key insights from SmartHub survey data and find out who won at Operations Summit 2016.
by Curt Barry
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by Susan Wall
Posted 1 day ago