MULTICHANNEL MERCHANT » OPERATIONS & FULFILLMENT
To prepare for the modern customer journey, ecommerce retailers need to localize the website, customer communications and the mobile experience.
A roundup of newly opened and expanded distribution center activity.
A federal court ruled that FedEx Ground drivers who worked in California and Oregon were misclassified as independent contractors instead of employees.
Online marketplace Newegg this week rolled out same-day delivery service to customers in the Los Angeles area, joining the ranks of giants like Amazon, Google and Walmart.
While online retail has seen rapid growth, an overwhelming majority of U.S. retail sales take place offline (92%) according to Forrester Research. A survey done by Ripen eCommerce took a look at why consumers would most likely make the purchase in-store vs. online.
The key to implementing a successful omnichannel strategy is to prioritize your tactics based on your business goals and to walk before you run.
As retailers continue to battle Amazon’s quick and cheap approach, omnichannel strategy is becoming an increasingly important weapon in their arsenal.
Omnichannel retailing has accelerated service expectations and permanently changed the competitive landscape.
After five years of waiting, UPS and FedEx have been granted licenses by the Chinese government to expand their local parcel services to consumers.
A major change to the IRS code, starting this tax year, will impact how warehouse owners can deduct expenses for work done on their facilities.