Latest News

Moving Retail Operations from the Stone Age to the Digital Age

A multipronged marketing strategy can only be executed as fast as your slowest retail channel. Do you know which channel is preventing your organization from moving as fast as it should be? ...

O + F in the news

Moosejaw Mountaineering Launches Summer Gear Catalog

Catalogers Upbeat on USPS Mail Sale Proposal

Lane Bryant Back in Catalog Biz

More Ops & Fulfillment News

Operations & Fulfillment Archive

Time to automate your DC?

Most multichannel operations these days are under pressure to reduce labor and improve efficiency and overall accuracy while spending less money. The...

Inside real-life carrier negotiations

Really? If only I had a dollar for every time a carrier rep fed me that line As a parcel consultant for the past 10 years, I help volume shippers negotiate...

Paper Prices Leveling Off

It's been a crazy couple of years in the world of paper pricing. After six straight quarters of increases, paper prices fell during the first half of...

Paper weight: How low can you go?

In the ongoing battle to reduce catalog production costs, many mailers look at reducing the basis weight of their paper. This can be a good move, since...

OMS Directory

Abison Comprehensive Commerce Suitewww.abison.com Introduced: 2006 Version: 2.5.3 Company: Abison Contact: Scott A. Karlo, 888-877-3963, info@abison.com...

Eye on OMS Systems

The Payment Application Data Security Standard casts a large shadow over the order management system landscape this year. PA-DSS will be an even bigger...

Work with and around voicemail

We now have e-mail, text chat, Twitter, mail and more. So why does anyone still bother to sell over the phone? The secret of those marketers who use telemarketing...

Gearing Up for Holiday Service

What’s the formula for a winning holiday strategy? It’s your marketing campaign plus your customer service....

Why click-to-chat may not be right for your site

Imagine a retail location with no sales clerks available to help people who have questions or can't find products. That's the state of an estimated three...

Beyond the basics of square-inch analysis

What do you think of when you hear square-inch analysis? You probably know it's a useful tool for merchandising and pagination; a tool that guides decisions...

More Operations & Fulfillment articles

Daily Special

ONLY ON MULTICHANNEL MERCHANT

COMMUNITY Thoughts and opinions from MultiChannel Merchant editors & columnists.

Back to Top