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MCM OUTLOOK 2014: O+F

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MCM Outlook 2014: The State of Operations
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Operations & Fulfillment ARCHIVE

New Priority Mail Rates Aren’t Good News for Everyone  Nov 28, 2014 3:11 PM By Doug Sternberg

In September, the United States Postal Service introduced new, lower rates on Priority Mail service for online retailers. On the surface, the change sounds like good news for ecommerce providers’ holiday shipping programs. But here’s what the USPS’s new rates really mean for online retailers.

Automated Fulfillment Optimizes Shipping and Avoids Errors  Nov 26, 2014 12:44 PM By Ian Goldman

The same technology that helped converge inventory levels has evolved and is now actually able to automate inventory management and fulfillment. By removing reliance on employees to track inventory, this makes mistakes less likely and allows order fulfillment from any location to orders on any channel. Thus omnichannel fulfillment is enabled, providing higher service levels to customers, more streamlined inventory management for retailers, and less stock tied up in expensive warehouses. Many retailers find that they are able to eliminate warehouses entirely and have retail locations function as mini-distribution centers.

Make Room for Dimensional Weight Pricing: A Look Ahead at Shipping in 2015  Nov 26, 2014 11:31 AM By Amine Khechfe

A quick primer on imminent dimensional weight pricing changes from UPS and FedEx, how to calculate them, and what you can do if your business is affected.

Speed Commerce Acquires Fifth Gear  Nov 24, 2014 4:50 PM By Tim Parry

The transaction provides Speed Commerce with a diverse list of marquee clients on long-term contracts, adds substantial fulfillment services assets, and solidifies the company’s position as one of the fastest growing providers of end-to-end ecommerce services.

OnTrac Partners With USPS to Deliver Final-Mile Service to Retailers  Nov 24, 2014 4:45 PM By Mike O'Brien

Regional carrier OnTrac, announced a new service, DirectPost, which will enable it to provide next-day and two-day ecommerce shipping at postal rates.

In Year-End Warehouse Software Discounts, All That Glitters Isn’t Gold  Nov 24, 2014 2:55 PM By Curt Barry

As the year end approaches, software vendors often offer significant discounts in order to secure your business and book it in the current year. This is also true with some vendors at the end of each quarter. But don’t let the last-minute vendor discounts distract your company from prudent due diligence in selecting warehouse software.

O+F Distribution Center Roundup, Nov. 19, 2014  Nov 19, 2014 1:41 PM By Daniela Forte

A listing of some recently announced expansions, additions and closures in distribution and fulfillment centers.

Omnichannel Choreography Delivers the Perfect Customer Experience  Nov 18, 2014 2:56 PM By Frank Poore

Through “omnichannel choreography,” retailers can orchestrate all the moving pieces of online order fulfillment and deliver the perfect customer experience.

Amazon is Looking for a Few Good Drone Pilots  Nov 17, 2014 12:28 PM By Tim Parry

Can you pilot a drone? Then Amazon Prime Air wants you! Amazon is looking for flight operations and certification personnel for flight testing its UAS technologies. Here’s a look into Amazon’s next step toward making same-day delivery by drone a reality.

Taking your Contact Center Across Borders  Nov 16, 2014 11:52 AM By Frank Ortiz

Entry into new markets, expanded ecommerce and improved customer service – if any of these appear on your list of priorities for 2015, the chances are that you might also be thinking of opening a new contact center, either in the U.S. or overseas. Here’s why you need to also think about a PCI compliant cloud-based payment processing solution.






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