Operations & Fulfillment Archive

OPERATIONS SUMMIT

10 Things That Cause System Selection Insanity

Avoid these 10 mistakes in the system selection and acquisition process and make the changes you are seeking changes for good....

4 Liquidation Tips for Slow-Moving Merchandise

There are a variety of liquidation methods that work depending on the retailer’s overall business goals, operational capacity, and the nature of the liquidated product. Because slow-moving inventory can cause the most problems in a retailer’s warehouse, the order fulfillment process is a key area for implementing liquidation strategies....

How Vermont Teddy Bear Makes Seasonal Employees Feel Special

Making your seasonal employees feel like they’re a real part of your company is something all merchants should strive for, according to Katie Camardo, vice president of operations for The Vermont Teddy Bear Co....

Case Study: Small Apparel Multichannel Company Commits to 3PL

As companies grow and expand, third-party logistics (3PL) is an option that more of our clients are evaluating. To be objective, 95% of our clients have internal call center and fulfillment and they are pleased with the results. ...

How to Manage Outsourced Fulfillment That Looks and Feels In-House

The decision to outsource order fulfillment can be a difficult one for merchants, but Steve Warren, vice president of business development for fulfillment services provider Fifth Gear, offers some suggestions that can make your outsourced fulfillment operation have that in-house feel....

Newegg Names Kunal Thakkar VP-operations

Direct electronics merchant Newegg has named Kunal Thakkar vice president of operations. Thakkar will be responsible for overseeing all of Newegg's logistics and transportation functions, including managing the company's warehouse operations and transportation service providers. ...

4 Reasons to Outsource Fulfillment

When the capacity of your operations is compromising the health of your business and the achievement of your goals, merchants should consider solutions that can put them back in control. For many fast-growing companies, that solution is outsourced order fulfillment. Here are four reasons why. ...

Best Practices for Multichannel Systems Integration

Ernie Schell, executive director of Marketing Systems Analysis, says everyone pays attention to how important it is to have a unified database for managing customers, orders, and inventory in a multichannel environment. But it’s just as important to focus on the back end of this data....

3 Tips for Choosing the Right Fulfillment Option

For any merchant that sells online, order fulfillment is a crucial part of its business. Before evaluating your options -- in-house or outsourcing all or some of your fulfillment -- here are 3 things you should do. ...

Saks to Open New Distribution Center in Tennessee

Luxury retailer Saks today announced it will expand its distribution and fulfillment capacity, adding a new facility in Lavergne, TN, by August. ...

A Brief Guide to OMS Mergers and Acquisitions

Coordinating this is a tall order. It is not surprising that software vendors in the OMS field either acquire other related vendors to make it easier to manage and support their solutions, or are acquired by other companies who value some or all of what the acquired company can provide....

4 Simple Ways to Improve Your Operations

The peak holiday season has passed us, but many of us realize there were ideas put forth for operational improvements that we need to collect and consider. Here are four simple tips that may help improve your operations. ...

6 Myths and Facts about What’s Green Packaging

With so much talk about green packaging, how do you separate truth from fiction? JoAnn Hines tells you how....

How to Review Your Operations and Processes

Many experts in the world of multichannel operations & fulfillment believe that reviewing your company’s operations and processes is the most important endeavor a merchant can pursue. Here are some things to remember when conducting this review. ...

RMA Numbers Help Streamline Returns Process

Merchants accepting returned shipments from consumers can streamline the process by asking their customers to include their return merchandise authorization number on the side of their packages. ...

Tips for quicker product picking

Whether your goal is to improve the productivity of your distribution picking process or to maintain its peak performance, efficient product picking starts...

Low-Cost Tips for Speeding Up the Picking Process

Location, legibility and loading can make or break your picking process. Here are some tips for success...

6 Effective Next-wave Strategies to Reduce Operational Costs

During the height of the recession and since, multichannel merchants have succeeded to varying degrees at reducing and better containing operational expenses....

The Distribution Center Manager’s Secret Weapon: Order Execution Systems

Order execution systems have been around since the beginning of time, but their importance has somehow been lost. Find out why they're a distribution center manager's secret weapon...

How To Avoid “the Power” from Strangling Your Company?

How do you avoid "the Power" from strangling your company? Susan Rider explores this interesting question and tells you how to avoid this from happening to your company....

6 Tips for Last-minute Holiday Operations

If you work in a warehouse or distribution center at this time of year, Christmas probably seems light years away due to the around-the-clock fulfillment process. But with only 17 days left before Christmas, Mike Jones, chief operating officer for Integrated Distribution Services, offers six tips to help streamline your last-minute holiday operations....

5 Tips to Identify Hit & Run Customers

Hit-&-run customers are the hardest to identify because they imitate all of the other customer types. Here are 5 tips to help identify them....

Warehouse Execs: Look at Your Processes and Information System Support

What was the biggest takeaway from Logistics Management’s 2011 Warehouse & DC Operations Survey? Review your information system support for your operations and review your processes...

Cutting Through the Fog with Cloud-based SaaS Solutions

Cloud computing is enabling all kinds of businesses to buy Internet-based access to hosted software, infrastructure and platform services on an on-demand, elastic basis...

Service Providers See Opportunities In 2012: Part 1

In the Dec.-Jan. issue of Multichannel Merchant magazine, we focus on the many opportunities in 2012 for multichannel marketers as told to us by a wide range of sources. Here is a sample of what some of those opportunities are for next year...

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