Shipping/DeliveryMay 02, 2016 9:52 AM By Mike O'Brien
UPS reported 10% growth in Q1 net income, as the company touted its ability to drive efficiency in its ecommerce operations and strong B2C volume gains. See what executives said about UPS’s investment in Deliv and logistics moves by major customer Amazon.
Shipping/DeliveryApr 26, 2016 11:57 AM By MCM Staff
The need for speed in ecommerce distribution, driven largely by Amazon Prime’s two-day promise, is behind increased investments in distribution center technology as well as a trend toward more smaller, forward-based facilities closer to the customer, according to a new report. Find out what other topline results came from the survey of 1,400 IT and warehouse professionals around the globe.
Shipping/DeliveryApr 26, 2016 11:05 AM By Mike O'Brien
When does it make sense for a company to engage in same-day delivery? We caught up with Jason Acevedeo, senior director ecommerce operations at Limited Stores, at Operations Summit 2016 in Cincinnati to ask him for his thoughts. Find out how knowing your audience, their demograpics and location, and the type of products you sell all play a part.
Shipping/DeliveryApr 25, 2016 1:59 PM By Mike O'Brien
Figuring out how to make omnichannel operations successful and profitable, dealing with Amazon’s continual disruptions, creating a consistently excellent customer experience across operational areas and growing cross-border commerce were among the hot topics at the fifth annual Operations Summit. The event was held in Cincinnati, OH, an ecommerce operations hotbed, and drew more than 800 direct-to-customer and omnichannel operations professionals and providers.
Shipping/DeliveryApr 19, 2016 6:46 PM By Tim Parry
CVS Health has announced a partnership with Curbside, a company perfecting the store pickup experience for retailers and consumers, to launch CVS Express, a digital solution offering consumers a new level of seamless convenience.
Shipping/DeliveryApr 12, 2016 9:14 AM By Mike O'Brien
Everything you could possibly want to know about operations fundamentals, global ecommerce, shipping and distribution strategies, omnichannel and contact center/customer care – and then some – is being covered at 50+ information-packed workshops, keynotes and breakout sessions during Operations Summit and Growing Global 2016, April 12-14 in Cincinnati.
Shipping/DeliveryApr 07, 2016 5:10 PM By Adam Kline
The consumer appetite for next-day and same-day order fulfillment can stretch DCs to their limits. Find out how order streaming lets DCs adapt their processes, maximizing legacy equipment and letting them become more responsive to direct-to-customer order fulfillment demands.
Shipping/DeliveryApr 05, 2016 10:42 AM By Mike O'Brien
Reinforcing the view that it’s better to know what your audience wants than to jump on the same-day, next-day delivery bandwagon, an executive with QVC told attendees of Home Delivery World said offering customer choice – especially free shipping – and knowing their preferences is the most important thing.
Shipping/DeliveryApr 04, 2016 3:08 PM By Mike O'Brien
Next month Amazon plans to offer Prime Now via its website, significantly increase the reach of the service which until now was limited to access via its mobile app.
Shipping/DeliveryApr 04, 2016 2:33 PM By Curt Barry
I go to lots of conferences, but for me the Operations Summit is the most helpful to our clients and our consulting practice because it’s dedicated exclusively to improving direct-to-customer and omnichannel operations, presenting a broad range of operations experiences and solutions. It’s not too late to join us, April 12-14 at the Duke Energy Center in Cincinnati.
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by Curt Barry
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