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Shipping/Delivery ARCHIVE

The Fate of Your Cross-Border Customer Could Hinge on Shipping  Jun 10, 2015 6:16 AM By Ahmed Naiem

Shipping matters big time to online consumers. And it matters even more to cross-border customers, because, most likely, shipping cost is a higher percentage of product cost for them than for domestic shoppers. For those that can provide superior customer experiences in this area, however, shipping and delivery can be a key differentiator.

Macy’s Exec Predicts BOPS Volume Will Triple This Holiday Season  Jun 09, 2015 12:37 PM By Mike O'Brien

A Macy’s exec told IRCE attendees that buy online/pickup in store demand will be 3x higher during this year’s peak season than it was last December.

Dotcom Distribution CEO on Impact of DIM Weight Pricing  Jun 09, 2015 9:57 AM By Mike O'Brien

Hear Dotcom Distribution CEO Maria Haggerty as she discusses the impact of DIM weight pricing with Multichannel Merchant at IRCE 2015 in Chicago.

O+F Advisor Distribution Center Roundup, June 8, 2015  Jun 08, 2015 12:37 PM By Mike O'Brien

A listing of recently announced expansions, additions and closures in retail distribution and fulfillment centers.

Demanding Consumers Still in Driver’s Seat, UPS/comScore Study Finds  Jun 06, 2015 11:37 AM By Mike O'Brien

U.S. consumers are continuing to demand convenience, advanced mobile features, flexible shipping options and ease of product returns, according to the fourth annual UPS Pulse of the Online Shopper study.

How to Avoid Under-Sizing Your New Distribution Center  Jun 01, 2015 4:03 PM By Curt Barry

Opening up a new distribution center is no easy task. Here are 9 key factors to consider when planning a new DC that will help you ensure the best outcome.

Amazon Ups Ante by Offering Free Same-Day Delivery  May 29, 2015 3:52 PM By Mike O'Brien

Not to be outdone by Walmart, Amazon announced it will make 1 million items available for free same-day shipping to Prime members in 14 metro markets.

Merchants Adjusting to Change in DIM Weight Pricing  May 28, 2015 3:34 PM By Tim Parry

The decision by UPS and FedEx to expand DIM weight pricing in January 2015 to parcels under three cubic feet was one of biggest changes to hit retail shippers in years. Here’s how dimensional weight pricing has forced shippers to rethink their entire approach to packaging and shipping, as millions of items that had been billed based on weight alone are now subject to a calculation based on weight and package dimensions.

5 Things Online Sellers Need to Know About USPS Price Changes  May 26, 2015 3:09 PM By Amine Khechfe

Here are 5 things merchant sellers need to know about the USPS postal rate changes taking effect on May 31 for a variety of services.

Bonobos on Creating a Great Customer Experience  May 26, 2015 10:31 AM By Mike O'Brien

Bonobos’s CMO talks to Multichannel Merchant about how the company creates an overall great experience for its customers.






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