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Shipping/Delivery ARCHIVE

Jet.com, Seeing Broader Issues, Warns Customers of Possible Delays  Dec 22, 2015 12:31 PM By Mike O'Brien

Ecommerce startup Jet.com warned customers it can’t guarantee Christmas delivery for certain items not flagged as eligible for two-day delivery.

Amazon Reportedly Stepping Up Its Air Transport Plans  Dec 22, 2015 12:28 PM By Mike O'Brien

Amazon is reportedly in talks to lease 20 Boeing cargo jets, and flying out of an old DHL facility in Ohio, as talk of its air transport plans grows.

Comparing Retailers in Holiday Order Cutoff Times  Dec 21, 2015 5:41 PM By Mike O'Brien

Here is a listing of holiday order cutoffs and Christmas fulfillment promises from 20 retailers. Santa, elves and all other North Pole personnel take note.

UberRUSH, Shopify Offer Free Same-Day Delivery until Christmas Eve  Dec 18, 2015 2:54 PM By Mike O'Brien

Luring last-minute shoppers and merchants, Shopify and UberRUSH are offering free same-day delivery until Dec. 24 in New York, Chicago and San Francisco.

Carriers Laboring to Keep Up With Holiday Ecommerce Deluge  Dec 17, 2015 4:45 PM By Mike O'Brien

UPS’s on-time performance fell from Dec. 6-12 compared to 2014, and FedEx and UPS rose slightly according to ShipMatrix, as holiday ecommerce volume flowed.

Omnichannel Retailer, Watch Out For These Customer Experience Hurdles  Dec 16, 2015 3:16 PM By Karthik Marudur

If you’re an omnichannel retailer, here’s how you can eliminate hurdles during pre-purchase, purchase and post-purchase phases to delight your customers.

The ABCs of Preventing Shipping Damage, Part II  Dec 16, 2015 9:42 AM By Will O'Shea

Having products damaged in transit can’t be avoided entirely, but it can certainly be reduced. In the second and final installment, learn some valuable tips that will lessen the potential of shipping damage, improve customer satisfaction and limit unnecessary product returns.

Cyber Weekend Ecommerce Surge Slows Carrier Networks  Dec 14, 2015 4:26 PM By Mike O'Brien

Cyber Weekend, while a boon for retailers, hit UPS’ on-time performance, according to ShipMatrix. UPS says its network is operating as expected, most customers are getting packages on time, and it doesn’t put stock in ShipMatrix data. The company did say it experienced higher-than-expected volumes in some locations.

Report Identifies Digital Disruption in Global Post and Parcel Industry  Dec 10, 2015 10:46 AM By MCM Staff

Digital disruption is cutting across nearly every aspect of the global post and parcel industry, including the customer experience and last-mile delivery.

Retailers Matching Supply and Demand of Holiday Merchandise  Dec 10, 2015 10:27 AM By MCM Staff

December’s import cargo volume at major container ports will be the same as 2014 as stores bring in the last round of holiday merchandise, the NRF said.






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