Operations Summit

Subscribe


 

Shipping/Delivery ARCHIVE

Storehouse: Stockpiling Stuff  Mar 01, 2002 10:30 PM By Rama Ramaswami

Retailers are working more closely with suppliers and customers to keep the right items in stock at the right time, reports a recent inventory management

Working Gear: Catalog/Order Management Software Review 2002  Mar 01, 2002 10:30 PM By Curt Barry

Just as direct-to-customer software has become a mature product, the recession is causing slower sales, fewer installations, and layoffs and reorganizations

Vanilla Days  Mar 01, 2002 10:30 PM By Ron Hounsell

Three components are crucial to defining requirements for a new software application: 1) documenting existing processes; 2) assessing the functionality

Storehouse: Sofa Unfurls Bed, Chases Woman!  Mar 01, 2002 10:30 PM By MCM staff

In a retail environment where the pinnacle of customer service is a no-questions-asked return policy, the challenges of handling retail returns can become

2002: THE YEAR WE MAKE CONTACT?  Mar 01, 2002 10:30 PM By Jeff Morris

It wasn’t supposed to be like this. 2001 was to be the year when colonists on the Moon discovered a black monolith, which emitted an ear-piercing signal

Orvis spruces up, launches spin-off  Feb 20, 2002 10:30 PM By MCM staff

Having been around since 1856, Manchester, VT-based Orvis could qualify as an antique. But to prove that it’s anything but dusty and dated, the cataloger/retailer

The Value of Terror  Feb 01, 2002 10:30 PM By MCM staff

We know that some people try to make money out of everything. Given half a chance, they would sell their own families down the river if they thought they

opinion & response  Feb 01, 2002 10:30 PM By MCM staff

It’s the Savings, Stupid Whoever took the potshot at the Sierra Trading Post catalog in the January Backword (Sell Me, Don’t Save Me) was clever but uninformed.

Overstocks Not a Problem  Feb 01, 2002 10:30 PM By MCM staff

Fears that January would find catalog warehouses brimming with unsold merchandise have been mostly unfounded. Even San Francisco-based Rochester Big &

Sugar & Spice  Feb 01, 2002 10:30 PM By Linda Water Nelson

But is everything nice? Your multichannel customer service offerings need to be as splendidly complete and as thoroughly organized as Wolfgang Puck’s






© 2014, Access Intelligence, LLC. All rights reserved.