Shipping/Delivery ARCHIVE

OPERATIONS: Major expansion for VT Country Store  Jul 01, 2000 9:30 PM By Mark Del Franco

No longer just a folksy general merchandise marketer, Vermont Country Store is gearing up for serious expansion. The Manchester, VT-based company in May

Operations: the missing piece of the list buying puzzle  Jun 01, 2000 9:30 PM By MCM staff

When most catalogers are selecting mailing lists for a test or rollout, the last thing on their minds is the back-end: order-taking, fulfillment and distribution.

PACKAGE DELIVERY GLOSSARY  May 19, 2000 11:56 PM By MCM staff

When an industry term is on the tip of your tongue, or when you come across jargon that’s new to you, the words and definitions you need may well be right here.

ORDERS GLOSSARY  May 19, 2000 11:50 PM By MCM staff

Abandoned call: Call in which a customer hangs up before reaching a call center staffer. ACS: Automatic call sequencer, a less sophisticated version of automated call distribution (see below), without the flexibility and the ability to track call …

Alloy’s online/offline dividends  May 01, 2000 9:30 PM By Peter Girard

Alloy wants teens to think of its Website as their local mall. “Teenagers go to malls. They’re there to shop, but also to talk to friends, look at magazines,

Paladin kills off part of its product line  Apr 01, 2000 10:30 PM By Mark Del Franco

Has Boulder, CO-based Paladin Press – the same Paladin that once published books such as The Poor Man’s James Bond and How to Kill – remade itself into

PARCEL DELIVERY: FEDEX HITS THE GROUND  Apr 01, 2000 10:30 PM By Paul Miller

New consumer ground delivery service aims to compete with UPSTouting itself as a United Parcel Service alternative for ground residential delivery, FedEx

PAPER PRICE INCREASES: …and paper’s up  Mar 01, 2000 10:30 PM By Peter Girard

Prices hikes, even shortages aheadReady to pay up to 33% more for your paper? After the October 1999 increase of $60/ton for coated groundwood, industry

PARCEL DELIVERY: Ho-hum, another UPS rate hike  Mar 01, 2000 10:30 PM By Paul Miller

From a public relations perspective, United Parcel Service got lucky this year. Less than two weeks after announcing on Dec. 29 that in February it would

PACKAGE DELIVERY: Carriers ace the holidays  Mar 01, 2000 10:30 PM By Mark Del Franco

Even with the influx of packages shipped by Web-only merchants, most catalogers contacted by Catalog Age gave high marks to parcel carriers during the






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