Shipping/DeliveryDec 08, 2015 5:50 PM By Will O'Shea
Breaking up may be hard to do, but breaking products in transit is all too easy. Part 1 of this series offers lots of great tips to prevent shipping damage.
Shipping/DeliveryDec 08, 2015 3:26 PM By Mike O'Brien
Shipping costs are continuing to rise for ecommerce and direct-to-customer merchants using the major carriers. What are they doing to address the issue?
Shipping/DeliveryDec 08, 2015 2:35 PM By MCM Staff
eBay Enterprise, an omnichannel commerce provider, announced Designer Shoe Warehouse , a footwear and accessory retailer, successfully implemented eBay Enterprise In-Store Pickup and Ship-to Store in 467 stores.
Shipping/DeliveryDec 08, 2015 10:59 AM By Curt Barry
What are you doing in customer service to keep folks happy? What are the metrics and are you hitting service levels? Here are some key points to consider.
Shipping/DeliveryDec 04, 2015 3:38 PM By Ken Chrisman
To save ecommerce shipping costs this holiday season, the right box size, packaging materials and knowing what customers want are important considerations.
Shipping/DeliveryDec 02, 2015 8:51 AM By Tim Parry
Buy online, pick up in store… Seems pretty easy from the customer point of view, and seems pretty complicated from a retailer’s perspective. And during the holiday season, omnichannel shopping should be nerve-racking for everyone. But truth be told, my BOPIS experience over Cyber Weekend 2015 went pretty well, for the most part. Any glitches […]
Shipping/DeliveryNov 30, 2015 10:55 AM By Will O'Shea
Like the popular Christmas special, you don’t want to land on the island of misfit ecommerce deliveries. Here’s how to avoid it while delighting customers.
Shipping/DeliveryNov 16, 2015 5:00 PM By MCM Staff
A survey by Bizrate Insights has found that Millennials are the most interested in same-day delivery, with nearly a third (30%) of them saying it is important, contrasted by only 5% of Seniors.
Shipping/DeliveryNov 13, 2015 5:55 PM By MCM Staff
The USPS reported a 14.1% increase in package volume, and an 11.1% increase in shipping and package revenue in 2015, as mail volume continued to fall.
Shipping/DeliveryNov 12, 2015 2:45 PM By Tim Parry
Most retailers are not well prepared to handle several shipping issues this holiday season, according to a new survey from shipping and fulfillment software company Temando.