9 Quick Tips For Being an Employer of Choice

Sep 25, 2007 7:19 PM  By

Does your contact center have what it takes to be the employer of choice in your area? Kathryn Jackson, founder of Ocean City, NJ-based Response Design Corp. lists just some of the must-haves to attract the best contact center candidates:

–Competitive starting salary–at least 25% above retail

–Competitive fringe benefits program including health insurance, 401K, and tuition reimbursement

–Flextime if possible

–Alternative workweeks

–Telecommuting to the extent possible

–Buddy system for new hires

–Well-defined new hire selection criteria and testing

–Strong supervisory development system

–Hours switching with supervisor approval