Noncash Employee Rewards
According to Smyrna, GA-based Johnson Stephens Consulting, there are some rewards you can offer employees that don’t involve cold, hard cash. Just keep in mind that when it comes to employee recognition awards or incentives, sometimes you get what you pay for....
Making Sense of the Coming Parcel Rate Hikes
The 2008 parcel rate increases will, collectively, be the largest in recent memory. Matching United Parcel Service’s pricing last year, the three carriers will increase rates for both express and ground services by an average of 4.9%. ...
The Perfect Order Equation
I need that shipped overnight! I need that delivered today! I do not want to pay a restocking charge!...
Holiday Highlights: Lillian Vernon Ramps Up Operations
How does Lillian Vernon prepare for the surge in holiday business? O+F Advisor has a chat with Chris Anderson, the gifts merchant’s executive vice president of operations to learn more....
15 Tips to Combat Parcel Rate Increases
All the parcel carriers will complete their 2008 pricing announcements in the next few weeks. Given the size of the increases announced so far, multichannel companies need to look at all options open to them and develop short and long-term strategies to reduce the impact....
Finnish Fashion Firm a Fan of RF
Scandinavian fashion house Naisten Pukutehdas Oy has implemented an RFID-based total supply chain solution. ...
What is Your Crystal Ball Telling You?
The future of your organization lies in the hands of your warehouse personnel. You probably did not want to hear that, and you most certainly do not believe it! But your warehouse knows your customers better than any other department in your organization. ...
Holiday Highlights: Fairytale Brownies on Staffing Up
MCM talks to Fairytale Brownies about how it attracts and retains distribution center workers for the holidays. ...
Shipwire Unveils Canadian Warehouse
Third-party logistics provider Shipwire announced Nov. 12 that it has expanded into the Canadian market with a new Toronto-based warehouse....
A Peek at Holiday Order Picking
As the holidays approach and people turn their minds to gift buying, distribution centers plan to see business surges. This time of year makes you focus on the need to have your process in line so that temporary employees can get up to speed as quickly as possible. Since order picking in most facilities is where all the action is, it seems appropriate to spend some time in this area--where usually the greatest opportunities for improvement can be found....
Metrics: Do You Measure Up?
A metric-centric organization is one that has a comprehensive yet concise plan to capture, classify, and communicate important data elements, and more important, act upon it. ...
Rising Transportation Costs –and What To Do About Them
For most multichannel merchants, transportation of goods is the highest operational expense. Inbound freight costs for domestically sourced product typically range from 2%-4% of gross sales, while for imported product, inbound freight costs 6% to 12% of gross sales. ...
FedEx Express Rates to Rise 4.9%
FedEx Express announced at the end of October it would raise its net average shipping rate by 4.9%-- the carrier's largest increase in seven years. The rate hike is composed of a 6.9% increase in standard list rates offset by a 2% reduction in the fuel surcharge....
Fulfillment Doctor: The Real Cost of Employee Turnover
Turnover costs range from $3,000 to $10,000 in people time, training, testing, and the ramp-up to full production. This does not include expenses for agencies, ads, etc. which must be added on. As you research your turnover rate, here are some points to consider. ...
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