Do You Have the Right Vehicles?
As your operation grows, the type of powered vehicles that will work best for you may change. Growth often means increasing numbers of SKUs and larger on-hand quantities. If your company provides replacement consumables or spare parts, you may find a growing parts inventory that must be maintained and selected from....
E-learning Pays, Part 2
This week, the authors take a look at how e-learning increases the value of the call center to the company. ...
How To Be Green
Here are six steps you can take to ensure that your firm is both profitable and environmentally responsible....
How Investing in Automation Can Cut Your Costs
In today’s competitive business reality, companies must lower their operating costs and increase productivity just to survive. Yet many companies are reluctant to upgrade their warehouse computer systems, remembering past experiences and not wanting to incur new expenses. What they fail to realize is that having aging software will result in higher operating costs companywide and excess inventory in the warehouse--meaning a decrease in profits. ...
Coping with Seasonal Crunch Time
Summer is almost over. If you are in the business of distributing to consumers, you are probably thinking about the upcoming busy season and what can you do to get ready for the impending onslaught or orders. How can you be sure to keep your service commitments even on your heaviest shipping days? ...
Tale of the Tape: Drawer Storage Cabinets vs Traditional Shelving
Opening arguments: The time has come to make a decision about your storage equipment. You have many options, but one over-riding important decision you need to make is whether to go with drawer storage cabinets or traditional shelving. ...
3 Ways E-learning Pays
Once thought to be too expensive for the call center, e-learning is hot. Through the Web, E-learning allows your customer service reps to brush up on customer service skills or training between calls and shifts. This is the first in a three-part series on the value of e-learning....
Why Continuous Slotting Is So Critical
Anyone would agree that slotting--the ideal placement of products in a warehouse--has an enormous effect on the productivity of a distribution center. In a typical picking system, it can mean the difference between 60 and 200 lines per man hour pick rates. ...
How Receiving Affects the Supply Chain
This series investigates what might happen if you think outside of the warehouse box and consider how changes made outside your distribution center may end up benefiting your operation and saving you money. Here are three tips to improve receiving....
Shopping for a 3PL
Timeliness of deliveries, product condition, order accuracy and vendor compliance all affect customer satisfaction and ongoing profitability. When a company begins underperforming, improvements need to be made. The choices include making distribution improvements through process, technology and/or management modifications, or contracting with a third party logistics provider....
Expanding Existing Warehouse Capacity
Here are the top 15 elements we review when assessing a current warehouse layout....
Dousing the Flames: Fire Issues Move to the Front Burner, Part II
This is the second in a two-part series. This week, we'll address fire protection issues....
Batching Orders Can Cut Down on Travel
As your operation grows, the type of order selection vehicles that will work best for you may change. Growth often means increasing numbers of SKUs, and larger on-hand quantities. It is not uncommon for shelving storage requirements to grow to cases on pallet rack shelving, and then to full pallet loads of a single SKU. In a business where items are constantly added and changing, you may find that SKUs will proliferate. All of these factors can combine to create extra travel that can place a growing burden on your order picking staff. Fortunately, there are some powered vehicle options that can help....
The Fulfillment Doctor On: Scripted Demos and the OMS
Question: We have been investigating replacing our order management system, and we have had vendors in to demonstrate their systems. While we have spent a lot of time, we don’t ever seem to see the whole system or the particular features that are critical to our business. Answer: Two words: scripted demos. ...
Dousing the Flames: Fire issues move to the front burner.
This is the first in a two-part series on fire safety. This week we'll discuss what potentially causes a fire in the DC. Next week, we’ll address fire prevention. ...
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