Survey: Most Companies Still Struggle with Inventory Management 

A recent survey by Industry Directions, an enterprise technologies analyst firm, sheds new light on three common business pain points: forecast accuracy, overstocks, and expediting. ...

Making Screen Pops Pop 

Screen pops are basically any technology, including interactive voice response (IVR), automatic number identification (ANI), or computer telephony integration (CTI), that presents corresponding data ...

A New Twist on Automated Storage and Retrieval 

There's a new twist out there on the automated storage and retrieval system (AS/RS). Mini-AGV (automatic guided vehicle) systems are an alternative to mini-load AS/RS ...

Filling the Void, Part Two 

This is the second in a series on how to pack and fill parcels before shipping them. ...

Don't Forget Yourself 

When you are thinking about treating others as they would like to be treated, you should not forget about yourself. You also need to treat yourself the way you'd like to be treated. Here are some tips for making sure that you treat yourself well:...

Four Tips for Cutting Your Inbound Freight Costs 

Inbound freight costs are generally hidden in your cost of goods but average between 2% and 4% of revenue. To reduce the bite to the bottom line, consider these suggestions...

A Few Thoughts About Storage 

Are you thinking about adding to your existing pallet storage? If you have large numbers of pallets for a single SKU, there are a number of alternatives to traditional selective pallet rack that you may want to consider...

9 Questions for Choosing the Right Home-Agent Provider, Part One  

In evaluating providers of home-based agents, many organizations make the mistake of focusing on tangibles such as skill-based routing, digital recording, real-time reporting, e-mail and chat capabilities, and redundant system configurations. ...

Storage and Inventory Control Best Practices 

Storage and inventory control processes include the activities related to holding material and the processes of counting and transacting the material as it moved through the warehouse. ...

DMA: Proper Packaging Protects Bottom Line, Environment  

The Direct Marketing Association is pushing an eco-friendly initiative, and operations folks can help. Environmentally sound order fulfillment minimizes the amount of packaging materials ...

Morgan Stanley Survey: Parcel Pricing Softening Over Next Year 

Shippers expect parcel volume growth to moderate over the next three months. This is consistent with near-term economic concerns over a slower manufacturing sector and a consensus GDP growth estimate of only 1.7% for the second quarter of 2007....

There’s Glitches In Your System Implementation. Now What? 

While this can be a frustrating and overwhelming situation, there are several things that you can do to address this situation and get to the root cause of the problem....

Filling the Void 

Many different types of fill and void fill equipment have been introduced over the past 20 years. Let's take a look at some of the systems that have been around the longest, and proceeding to the most modern systems commonly available....

9 Tips for Evaluating Workforce Management Systems 

If your forecasting or scheduling system is not sophisticated enough or if you’re doing too many processes manually, you are leaving money on the table by failing to staff your center properly....

Survey Says: DC Slotting Pays 

Though efficient slotting practices have been shown to reduce labor hours and operating costs in the distribution center, a recent survey from Raleigh, NC-based Tompkins' Associates' Supply Chain Consortium reveals that less than a quarter of surveyed firms use slotting optimization software....

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