Tips for Efficient Holiday Shipping
When customers open their holiday purchases this year, most won’t think about the supply chains that produced and delivered their gifts. ...
New Dimensional Weight Factor to Boost Shipping Costs
A new factor in determining dimensional weight to calculate delivery charges on ground shipments will add significant costs for most parcel shippers....
LEEDing the way in green DCs
When it comes to making their distribution centers more Earth-friendly, many merchants are willing to adopt green practices. But a few have gone all the...
Strategies for Handling Repeat Calls
I recently changed my Internet service provider of 10 years, mainly because by the fourth call in one morning, the technician was making the same suggestion the previous three had made...
Systemax Opens New Georgia DC/Store
Computers manufacturer/marketer Systemax opened a new distribution center in Jefferson, GA, which will create 400 jobs in the next five years. ...
Cut Costs by Cleaning Your Ship-to Addresses
Transportation is a huge expense in distribution, so shaving costs in this area is often an operations priority. But you need to evaluate all of the associated costs that drive your total transportation spend. ...
Survey: Inventory Levels Fell in 2009
More than 50% of the companies surveyed saw a decrease in inventory levels during 2009, according to a recent Finished Goods Inventory Management Report by Tompkins Supply Chain Consortium....
USPS Seeks Reclassification of Standard Parcels
The U.S. Postal Service has asked the Postal Regulatory Commission (PRC) to reclassify some Standard Mail parcels to complement its current shipping product line. ...
All Systems Go: Building a Collaborative Supply Chain while Minimizing Risk
Creating a collaborative supply chain helps you ensure that all supply chain partners have aligned their visions and goals for satisfying supply chain cost and fulfillment service needs. But you need a secure plan before allowing your supply chain partners to access your data....
Lamps Plus DC Shines with New WMS
Lamps Plus needed help with its operational efficiency after moving to a massive DC. A new WMS from Manhattan Associates solved the problem....
Green Mountain Coffee Selling Direct Store-Customer Support Unit
Because its store customers prefer to buy through distributors, Green Mountain Coffee Roasters is selling its northeast region direct store-customer support to Pine State Trading Co. ...
Small Parcels Get Slammed in Exigent Rate Case Filing
Catalogs have good reason to be upset with 5.1% hike proposed in the exigent rate case the U.S. Postal Service filed July 6. But it’s the small parcels that are really getting hammered once again: ...
Preparing for the August 2010 Cargo Screening Mandate
Fasten your seatbelts and prepare your cargo for takeoff. On Aug. 1, the Cargo Screening Mandate goes into effect, requiring all of cargo transported on passenger aircraft to be screened. ...
Curb Contact Center Costs Via Customer-Support Communities
When it comes to customer communications, posting a static FAQ section on your Website is no longer a sufficient e-commerce best practice. ...
Reducing Call Center Staff May Cost You Money
Many businesses have felt the effect of a slowed economy in the past few years. All departments, including the call center, have been asked to tighten their belts and make the most of resources...
«Previous 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 Next»
