Put-away Best Practices
Put-away is the process of moving material from the dock and transporting it to a storage, replenishment, or pick area. Best-practice companies manage the put-away area by calculating resource and space requirements based on expected receipts and current backlogs. ...
Tips for Improving Shipping Performance
With rising fuel prices, carrier capacity problems, and pressure from customers for on-time deliveries, shippers have been feeling the squeeze. ...
The Fulfillment Challenge: What Business Are You Really In?
Today’s supply chain continues to grow in complexity, and the fulfillment strategies necessary to meet customers’ needs are likewise becoming more and more complex. Much more than just picking, packing, and shipping, fulfillment today includes a whole view of the supply chain: inbound logistics; presenting those products into retail distribution and direct-to-customer distribution operations; receiving, and managing that inventory; the traditional pick, pack, and ship operations with value-added activities such as kitting, assembly, gift-wrapping, marketing inserts, and product personalization; outbound logistics in terms of mode, selection, rate, and contract management; and finally returns handling and product refurbishment. ...
The Fulfillment Challenge: What Business Are You Really In?
Much more than just picking, packing, and shipping, fulfillment today includes a whole view of the supply chain: inbound logistics; presenting those products into retail distribution and direct-to-customer distribution operations...
Tips for Improving Shipping Performance
With rising fuel prices, carrier capacity problems, and pressure from customers for on-time deliveries, shippers have been feeling the squeeze. To make matters worse, when they didn’t meet carrier expectations, many shippers found they were left out in the cold with carriers refusing to do business with them....
Efficiencies Enable Lillian Vernon to Shut Manila Contact Center
Crediting increased operational efficiencies as the catalyst, Lillian Vernon closed its satellite call center in Manila, Philippines, on March 18....
Five Ways to Improve Inventory Planning
Looking for better ways to improve your inventory performance? Ray Goodman, senior vice president, retail and multichannel solutions for Omaha, NE-based software services provider Direct Tech, offers these suggestions...
Five Ways to Improve Inventory Planning
Looking for better ways to improve your inventory performance? Ray Goodman, senior vice president, retail and multichannel solutions for Omaha, NE-based software services provider Direct Tech, offers these suggestions: ...
Automation: Picking the Right Techniques and Technology
Today’s warehouse managers face a number of challenges. Customers demand perfect order accuracy; smaller and more-frequent orders cover a greater number of SKUs; senior management calls for lower costs and increased productivity....
Nine Ways to Better Control Your Inventory
Inventory accuracy is a common concern among my clients. Here are some tips to help improve the accuracy of the inventory within your facility: ...
Saving Space
Few distribution center managers have the luxury of excess warehouse space that can be tapped whenever needed. Certainly the vast majority of DC personnel would claim they have a shortage rather than a surplus of space....
A Few Thoughts on Storage and Inventory Control
Storage and inventory control processes include the activities related to holding material and the processes of counting and transacting the material as it moves through the warehouse. ...
Bright Idea: Don't Underestimate the Importance of Lighting
A brightly lit facility helps reduce fatigue and reduce errors. A bright facility also helps foster a friendlier and more orderly work environment. ...
Just About Everything You Need to Know Barcode Printer/Applicators
To comment how automated data collection (ADC) has made inventory and material tracking incredibly more efficient would be preaching to the converted. But now that things in the warehouse are moving so smoothly, have you noticed an area where the barcoding process bogs down? ...
What Is a Quality Call and How Do We Know When We Have One?
Quality is more than what happens within a phone call in today’s contact center, although certainly the call continues to be a major communication channel and a significant player in designing the customer experience. That said, we must continually ask ourselves, “What is a quality call and how do we know when you have one?” ...
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