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Technology ARCHIVE

Banana Republic Offering Free Same-Day Shipping for Holidays  Dec 16, 2014 5:08 PM By Mike O'Brien

In the never-ending battle for holiday shopping dollars, clothing retailer Banana Republic is offering free same-day shipping from Wednesday, Dec. 17 through Tuesday, Dec. 23 as part of its “Procrastinators Event” promotional program, the company said in a press release.

Through crowdsourced same-day shipping provider Deliv, customers who use Banana Republic’s reserve in store option on its website can opt for free same-day delivery in eight cities: San Francisco, Palo Alto, Los Angeles, Chicago, New Jersey, Washington D.C., Houston and Seattle.

Determining Which DTC Operations System Platform is the Best Fit  Dec 04, 2014 3:25 PM By Curt Barry

There are many systems possibilities for direct to customer businesses. The choices include ecommerce platforms with order management (OMS) functionality; standalone OMS; “best of breed” integrations with OMS, customer care or CRM front ends and a warehouse management system (WMS) for fulfillment; or ERP systems. How do you determine which is the best fit for your direct business?

Omnichannel Choreography Delivers the Perfect Customer Experience  Nov 18, 2014 2:56 PM By Frank Poore

Through “omnichannel choreography,” retailers can orchestrate all the moving pieces of online order fulfillment and deliver the perfect customer experience.

Macy’s Sees Omnichannel, Same-Day Delivery as Competitive Advantage  Nov 13, 2014 2:55 PM By Mike O'Brien

Macy’s Chief Financial Officer Karen Hoguet told analysts the company’s retail network gives it an advantage in the ever-more-crowded same-day delivery sweepstakes, as well as in omnichannel fulfillment.

Amazon Launches Same-Day Pickup in UK  Oct 15, 2014 9:52 AM By Mike O'Brien

Expanding a service it has offered here overseas, Amazon has launched same-day parcel pickup in the UK through its delivery partner Connect Group.

Report: U.S. Same-Day Delivery Sales to Reach $4B by 2018  Oct 14, 2014 9:12 AM By Mike O'Brien

Multichannel Merchant talks to BI Intelligence senior analyst Cooper Smith about why he estimates U.S. same-day delivery sales will pass $4 billion by 2018.

UPS Buys Global Ecommerce Firm i-parcel  Oct 07, 2014 2:02 PM By Mike O'Brien

UPS announced today it has acquired U.S.-based global ecommerce enabler and logistics company i-parcel for an undisclosed sum. The acquisition complements UPS’s international cross-border logistics capabilities from the U.S. and U.K., now extending to more than 100 countries.

MetaPack Acquires ABOL Software Inc.  Sep 26, 2014 4:11 PM By Mike O'Brien

Among other things, the acquisition of ABOL will allow MetaPack to provide its customers with improved visibility into global shipments across carriers and countries. It also offers enhanced delivery intelligence and reporting to better understand delivery challenges like potential delays, so retailers can make adjustments in their supply chain to alleviate issues.

How to Make Your Small Business Perform Like an Omnichannel Powerhouse  Sep 24, 2014 9:04 AM By Amine Khechfe

Your small business can perform like an omnichannel powerhouse if you simply adhere to the following tips and tools.

Foot Locker Testing Same-Day Delivery in California  Sep 11, 2014 9:24 PM By Mike O'Brien

In a first in the athletic footwear and apparel space, Foot Locker has started a trial of same-day/next-day delivery at five stores in California, with plans to roll it out at its 1,300 locations across the U.S. and Canada






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