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TechnologyJan 30, 2015 1:37 PM By Mike O'Brien
Jet.com, a disruptive startup based in Montclair, NJ, is going after Amazon by taking a new approach that allows sellers to undercut the ecommerce giant on price by using a system that finds and exploits cost efficiencies in the ecommerce fulfillment process.
TechnologyJan 29, 2015 1:59 PM By Curt Barry
Are operational inefficiencies vermin eating your profits? Make sure you’re not cutting customers two-cent checks, or following other wasteful practices.
TechnologyJan 28, 2015 2:07 PM By Mike O'Brien
By lifting a restriction that required all items in an order to come from the same seller to qualify for free shipping, Amazon has more than tripled the number of items that qualify for the benefit.
TechnologyJan 26, 2015 6:43 PM By Mark Holleran
Five criteria for helping you select warehouse devices that can add efficiency and productivity gains.
TechnologyJan 20, 2015 11:01 AM By Curt Barry
You’ve barely put a bow on your peak shipping, but it’s time to assess your performance and start planning for peak season operations in 2015. What are your objectives for improvements? Here are eight steps to help you prioritize which changes happen this year, and which can be pushed into 2016 and beyond.
TechnologyDec 22, 2014 4:33 PM By Mike O'Brien
eBay said 83 businesses – including online merchants as well as retailers with physical stores – have joined its eBay Local pilot program in Brooklyn, NY., offering a range of delivery options, including $5 same-day and in-store pickup, to consumers through eBay’s website and mobile apps.
The Brooklyn trial is taking place as the company shifts the focus of Amazon Local more toward its core marketplace sellers, with less emphasis on major retailers.
TechnologyDec 22, 2014 2:45 PM By Mike O'Brien
As the 2014 retail seasonal shipping peak roars to a close, the major carriers are seeing their numerous upgrades and investments put to the test.
TechnologyDec 16, 2014 5:08 PM By Mike O'Brien
In the never-ending battle for holiday shopping dollars, clothing retailer Banana Republic is offering free same-day shipping from Wednesday, Dec. 17 through Tuesday, Dec. 23 as part of its “Procrastinators Event” promotional program, the company said in a press release.
Through crowdsourced same-day shipping provider Deliv, customers who use Banana Republic’s reserve in store option on its website can opt for free same-day delivery in eight cities: San Francisco, Palo Alto, Los Angeles, Chicago, New Jersey, Washington D.C., Houston and Seattle.
TechnologyDec 04, 2014 3:25 PM By Curt Barry
There are many systems possibilities for direct to customer businesses. The choices include ecommerce platforms with order management (OMS) functionality; standalone OMS; “best of breed” integrations with OMS, customer care or CRM front ends and a warehouse management system (WMS) for fulfillment; or ERP systems. How do you determine which is the best fit for your direct business?
TechnologyNov 18, 2014 2:56 PM By Frank Poore
Through “omnichannel choreography,” retailers can orchestrate all the moving pieces of online order fulfillment and deliver the perfect customer experience.