TechnologySep 05, 2014 7:28 PM By Mike O'Brien
UPS this week detailed plans for ensuring that delivery issues which plagued the 2013 holiday shopping season aren’t a rerun this year
TechnologySep 02, 2014 10:56 AM By Ian Henderson
To prepare for the modern customer journey, ecommerce retailers need to localize the website, customer communications and the mobile experience.
TechnologyAug 26, 2014 1:26 PM By Heather Bonura
The key to implementing a successful omnichannel strategy is to prioritize your tactics based on your business goals and to walk before you run.
TechnologyAug 26, 2014 12:16 PM By Mike O'Brien
As retailers continue to battle Amazon’s quick and cheap approach, omnichannel strategy is becoming an increasingly important weapon in their arsenal.
TechnologyAug 05, 2014 11:28 AM By Mike O'Brien
Amazon’s plans for new sortation centers are part of its larger goals of getting close to the customer, Sunday delivery and competing with major carriers.
TechnologyJul 29, 2014 1:38 PM By Mike O'Brien
As operations and fulfillment technology continues to evolve, merchants face a decision of implementing a warehouse management system (WMS), a warehouse control system (WCS) or both.
TechnologyJul 29, 2014 1:11 PM By Mike O'Brien
In the never-ending decision over build vs. buy when it comes to software applications, a growing group of pure-play ecommerce providers is opting to develop their own homegrown warehouse management system (WMS), opting for the flexibility on upgrades and functionality over the comfort of relying on a vendor.
TechnologyJul 29, 2014 12:59 PM By Mike O'Brien
As distribution center operations continually look to streamline operations and gain efficiencies, a labor management system inevitably becomes part of the conversation. So the question becomes: when does investment in an LMS make sense for my operations? And what are the main criteria to consider in making this important decision?
TechnologyJul 11, 2014 3:28 PM By Mike O'Brien
Accellos and HighJump Software merged this week, driven by omnichannel demand.
TechnologyJun 24, 2014 12:31 PM By Mike O'Brien
In a new study from PwC, commissioned by JDA Software, 83% of retail executives said their supply chains were not optimized for omnichannel.
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