Jimmy Jazz Sees Successful Ecommerce Growth

Jun 20, 2014 1:41 PM  By

Fashion and sneaker retailer Jimmy Jazz has seen success with the acceleration of its ecommerce growth with the handling of hundreds of thousands of ecommerce and call center orders a year, according to a press release.

Since it began working with NetSuite, Jimmy Jazz has averaged 87% annual ecommerce growth over the past four years.  The company is focused on delivering an omnichannel experience across ecommerce and its 170 physical stores, enabling order online, pick up/return in store.

As Jimmy Jazz prepared to launch its ecommerce site in 2009, the company wanted a complete cloud-based solution for order and warehouse management. It also needed flexibility and a broad functional scope to meet its objectives for a fast ecommerce launch with rapid growth.

Because of its success, Jimmy Jazz recently expanded its operations to 70 countries across Europe, Asia and South America, and expects to add 20 more by the end of 2014.

The company has accelerated fulfillment and minimized personnel requirements in handling all pick, pack and ship processes for domestic orders from its 100,000-square foot New Jersey distribution center.

The NetSuite technology made it possible to accommodate peak back-to-school, spring/summer and holiday season order spikes for products from Nike, Jordan, Adidas, Levi’s, Decibel and others. It  was used for order and warehouse management, CRM, customer support and personalized email marketing.