In a perfect world, merchandise deliveries would never arrive late, be mislabeled, or contain the wrong product or quantity. But ours is not a perfect
As director of distribution, Ken McKinney is responsible for all distribution, fulfillment, and transportation functions for Philadelphia-based Urban
Caution, not creativity, has characterized most U.S. companies in the past couple of years. But at a time when risk taking is minimal, marketers are also
In the fat and happy 1990s, retailers, e-tailers, and wholesalers were frequently unwilling to contract the services of third-party logistics providers.
IT MAY SEEM IRREVERENT to buy funeral supplies over the Internet, but as the aging U.S. population gives renewed impetus to the funeral business, sending
For the eighth year in a row, growth in outsourced logistics outstripped U.S. economic growth in 2002, reports a new study from supply chain management
Would you buy a conveyor at what seems like a fabulous discount? Of course you would. It’s a great deal, and the machine should work just fine, right?
DESPITE HIS ABUNDANT KNOWLEDGE of avant-garde technology and processes, today’s warehouse manager isn’t all that different from his predecessors. His
One company designs and manufactures auto parts. Two more are in the book business. A third and a fourth sell off others’ excess inventory. What they
Multiple personalities are no longer a bad thing, at least in retail. It’s now taken for granted that if you plan to sell products and services, you must