Order Management
4 Ways to Turn Your Fulfillment Operations into a Customer Service FunctionFrom the warehouse shelf, to the pack station, to the shipping dock and ultimately the customer’s doorstep, a retailer’s fulfillment operations have a critical impact on the consumer buying experience. As a result, operations should be viewed as a function of customer service.... Is Open-Source OMS Right for Your Operation?Most multichannel merchants are familiar with the two domi¬nant ways of acquiring operational management system software: a licensing agreement that provides access to a usually-limited number of users; or an outright solution purchase that generally permits unlimited users.... A Brief Guide to OMS Mergers and AcquisitionsCoordinating this is a tall order. It is not surprising that software vendors in the OMS field either acquire other related vendors to make it easier to manage and support their solutions, or are acquired by other companies who value some or all of what the acquired company can provide.... How to Reduce the Order Management System Learning CurveYour project plan to install your new Order Management System (OMS) should have tasks and assignments for developing training materials and standard operating procedures. Here are some ways that your company can shorten the OMS learning curve. ... What System Integrations Are Critical to OMS Implementation?Everyone would prefer to have all Order Management System (OMS) functionality in a single system. Learn what system integrations are necessary to successfully implement your OMS. ... Gain Critical Sign-offs On Order Management System DeliverablesOne essential element to good project management is to have critical sign-offs on key deliverables as the order management system project progresses. Learn about examples of this that can help your order management system implementation. ... How to Implement Your Order Management System On Time and Within BudgetThis is the first in a series of articles by Curt Barry, detailing everything you need to know about successfully implementing an order management system.... Best Practices for Returns ProcessingReverse logistics is a crucial and growing part of the supply chain process, but many companies fail to measure their returns process with the same rigor they use for outbound distribution.... Fear FACTAThis isn't a new law. The Fair and Accurate Credit Transactions Act, or FACTA, was passed by Congress in 2003 in an effort to combat identity theft. It...
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GLOSSARYWhen an industry term is on the tip of your tongue, or when you come across jargon that's new to you, the words and definitions you need may well be right here. Go to the order management glossary here. PRIMERWhether you're just getting started or you need a refresher, the articles below can help you get back to order management basics. |
10 Critical Mistakes in System Selection
