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Order MgmtAug 01, 2007 10:56 PM By Curt Barry
Question: We have been investigating replacing our order management system, and we have had vendors in to demonstrate their systems. While we have spent a lot of time, we don
Order MgmtJun 01, 2007 9:30 PM By Sherry Chiger
Customer service and customer satisfaction are not one and the same: The former is the perception of the provider, and the latter is the perception of
Order MgmtApr 18, 2007 7:33 PM By Ernie Schell
The director of Ventnor, NJ-based consultancy Marketing Systems Analysis, Ernie Schell takes a quarterly look around the changing software landscape for MULTICHANNEL MERCHANT/OPERATIONS + FULFILLMENT.
Order MgmtApr 04, 2007 6:43 PM By Curt Barry
Question: Our company installed a new order management system (OMS) lst month. While we spent considerable time educating our users and completing the conversion, I
Order MgmtApr 01, 2007 9:30 PM By Ernie Schell
Shopping for order management software (OMS) is never fun, but at least we’ve done much of the legwork for you with our annual roundup. We have four new
Order MgmtMar 01, 2007 10:30 PM By MCM staff
Merchants operating businesses through the mid-1960s were in the habit of receiving two types of payments from customers: cash and checks. From the mid-1960s
Order MgmtFeb 07, 2007 12:20 AM By MCM staff
Half of all Websites are vulnerable to database attacks, according to security data collected from 27,000 ScanAlert customers for a recently published report. Forty-five percent of Websites had a serious database vulnerability
Order MgmtNov 22, 2006 11:18 PM By Curt Barry
Systems selection and implementation is serious business, and no one wants to make an already complex process more difficult or more costly. Over the years, we’ve determined some principles to follow during an implementation project that will significantly improve the chances of success for all parties concerned.
Order MgmtNov 22, 2006 11:15 PM By Ross Federgreen
Most merchants need to accept credit cards in one form or another to survive in the current payment environment. Here are some tips to achieve the best merchant service relationship possible.
Order MgmtNov 08, 2006 8:48 PM By Sam Flanders
You don’t always have to spend a lot of money on a new piece of automaton or software to save significantly in your order selection operation. In fact, many costly systems rely on one or more of the very same process changes we’ll discuss here. By deploying one or more of these ideas, you can sometimes dramatically increase your labor efficiency (by 50% or more) and do it without any substantial risk or expense.