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Order Mgmt ARCHIVE

Second language  Nov 01, 2005 10:30 PM By Margery Weinstein

Giving your customers the option of placing orders in a language other than English can be a great way of tapping a new market. But if you don’t do it

PCI Pain  Jun 01, 2005 9:30 PM By Mark Del Franco

To protect against identity theft and security breaches, Visa and MasterCard have joined forces to enact stringent credit-card security requirements The

PAYMENT [ processing ] IN FULL  Apr 01, 2005 10:30 PM By MCM staff

Online jewelry merchant Ice.com’s wares include $1,300 diamond pendants, $3,000 engagement rings, and $4,000 pearl necklaces. Not surprisingly the company

Critics’ Choice  Apr 01, 2005 10:30 PM By MCM staff

This year’s Order Management Software Review includes grades and ranks for each major software function from the vendors’ own perspective, giving you

Slow & Steady  Mar 01, 2005 10:30 PM By Debra Ellis

There is a breakdown between the theory and the implementation of customer relationship management. The theory seems simple enough: Create a unique shopping

The POS connection  Jan 01, 2005 10:30 PM By MCM staff

When multichannel merchants add retail locations to their mix, one item topping their to-do lists is choosing a point-of-sale, or POS, system. This is

Systems Integration  Sep 01, 2003 9:30 PM By Rama Ramaswami

Three times a year, while conducting our benchmark surveys, we ask our readers how many sales channels they operate and each time, their lists grow longer.

Technophobia?  Sep 01, 2003 9:30 PM By Bennett Voyles

Talk to Gus Pagonis, the Sears logistics chief, about the biggest issue in supply chain management, and you might well expect the retired general to tout

Cabin Fever  Sep 01, 2003 9:30 PM By MCM staff

THE WOOLLY SHEEP is no mammoth retailer, but from its little corner of Weed, CA, an historic lumber town (pop. 3,100) on the western slopes of Mt. Shasta,

E-Commerce, Lite  Sep 01, 2003 9:30 PM By MCM staff

Psst! Can you keep a secret? E-commerce is making a comeback. That was the pervasive belief at a bellwether show, Etail 2003, which took place in Boston






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