Operations Summit 2016

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MCM OUTLOOK 2015: O+F

Download our 2015 MCM Outlook report on Operations & Fulfillment to help you evaluate, benchmark and plan your operations and fulfillment strategies.

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The expert advice that Operations pros need to improve productivity, cost savings, and customer service.

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Operations & Fulfillment ARCHIVE

How Do My DTC Fulfillment Costs Compare?  Oct 15, 2015 4:52 PM By Curt Barry

The most important way to gauge your DTC fulfillment operations: Benchmark against yourself to show relative improvement as the business grows and changes.

Singapore Post Making Mega Moves in the U.S.  Oct 15, 2015 12:27 PM By Tim Parry

A week after it took a majority stake in ecommerce logistics provider Jagged Peak, Singapore Post announced an agreement to acquire TradeGlobal, an omnichannel provider of end-to-end ecommerce services. Here’s what it all means for U.S,-based merchants who are looking to grow their cross-border sales.

5 Things You Need to Know About Cross-Border Shoppers  Oct 15, 2015 11:54 AM By Tim Parry

Pitney Bowes released its 2015 Global Online Shopping Study to gain a better understanding of consumers’ perceptions about cross-border ecommerce shopping. Here are the five things you need to know.

Ingram Micro To Acquire Dutch Ecommerce Firm Docdata  Oct 14, 2015 10:31 AM By MCM Staff

Technology-supply chain solutions firm Ingram Micro plans to acquire Docdata, a Dutch provider of order fulfillment, returns logistics and online payment.

New Report Identifies Omnichannel Fulfillment Leaders, Highlights Gaps  Oct 14, 2015 9:52 AM By Mike O'Brien

Given growing customer expectations, more retailers are investing in new omnichannel capabilities, but room for improvement remains, a new report found.

Why Communication Breakdowns Cramp Omnichannel’s Style  Oct 13, 2015 5:37 PM By MCM Staff

In this video taken at Shop.org 2015, StellaService Co-Founder and CEO Jordy Leiser talks with Multichannel Merchant Managing Editor Tim Parry about some of the in-store communication breakdowns that keep many retailers from offering the perfect omnichannel experience.

How Supply Chain Visibility Helps You Navigate Complexity  Oct 13, 2015 5:07 PM By Gary Allen

More companies are realizing the critical importance of increasing their supply chain visibility in order to meet increasingly heightened customer demands.

Pottery Barn, West Elm Already Giving Holiday Shipping Cutoffs  Oct 13, 2015 2:53 PM By Nate Lozier

You might be buying pumpkin spice spice, but holiday prep is here for major retailers, with Pottery Barn and West Elm giving their holiday shipping cutoffs.

Kohl’s Adds Same-Day Delivery in 6 New Markets with Deliv  Oct 12, 2015 3:53 PM By MCM Staff

Kohl’s has added same-day delivery service in 6 new markets, bringing the total to 9, with help from crowdsourced last-mile delivery provider Deliv.

Week In Review: It’s a Free for All for Jet.com  Oct 09, 2015 6:24 PM By MCM Staff

Jet.com has made a few splashes since the members-only marketplace officially launched 11 weeks ago. And word came this week that Jet.com eliminated its $50 membership fee. Here’s a look at Jet.com founder Marc Lore’s bold move, and the rest of the news that shaped the industry this week.






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