MULTICHANNEL MERCHANT » OPERATIONS & FULFILLMENT
At last week’s Operations Summit in Indianapolis, a panel of operations directors shared their returns management experiences.
Missed Operations Summit 2014 last week? Don’t worry, we have you covered! Take a look back at our staff photos that we promise will make you want to join us next year!
Is Amazon getting geared up to grapple with grocers? During its first-quarter earnings call, the ecommerce behemoth said it is seeing early success with Prime Pantry, a new delivery service for its Prime members.
Alex and Ani, best known for its expandable charm bracelets and other jewelry pieces that promote positive energy, has quickly become a household name among young women. And its growth continues to move at a rapid pace.
In addition to ecommerce fulfillment and customer care, Innotrac will provide several customized solutions for Wilsons Leather, including multiple platform order processing and data conversion.
The new fulfillment center is located in Mount Juliet, TN, and provides a more centralized location and faster transit times for Birchbox customers across the U.S.
How are shippers preparing for Holiday 2014? What systems are they looking to add in the fulfillment center? And do merchants really think Amazon has little effect on their business? These questions and more are answered in Multichannel Merchant’s MCM Outlook 2014 report on Operations & Fulfillment.
Quite possibly, your contact center is your company’s unsung hero. But how are ecommerce and omnichannel merchants treating their contact centers? Here’s a snapshot look at Multichannel Merchant’s MCM Outlook 2014 survey.
Returns, shipping and delivery, fulfillment, contact centers and more are covered in the latest edition of Multichannel Merchant.
The 300,000 sq. ft. Redlands, CA location is Innotrac’s ninth U.S. facility and will open in early May. It is strategically located near major carrier hubs.