MULTICHANNEL MERCHANT » OPERATIONS & FULFILLMENT
Operations & FulfillmentJan 21, 2016 2:52 PM By MCM Staff
After more than 30 years, JCPenney decided to re-enter the appliance business when customer data showed that the vast majority of its shoppers own a home and are frequently searching for major appliance options on jcp.com.
Operations & FulfillmentJan 21, 2016 11:27 AM By Mike O'Brien
The rapid growth in ecommerce has impacted global retail logistics, and merchants are challenged to keep up. See how this plays out across the globe.
Operations & FulfillmentJan 20, 2016 10:21 AM By Kevin Sghia
As retailers strive to deliver on improved customer experience, one area they are concentrating on is integrating social media into their contact centers.
Operations & FulfillmentJan 20, 2016 9:37 AM By Mike O'Brien
While order management systems are not a new concept, the technology has been advancing to keep up with the evolving world of omnichannel commerce and rising customer expectations of placing orders how, where and when they want to. So how do you go about identifying the right system for your particular business needs, now and in the future?
Operations & FulfillmentJan 18, 2016 1:26 PM By Mike O'Brien
While the USPS’ new parcel shipping price increases are the first in three years, the move is not expected to drive significant volume or market share away.
Operations & FulfillmentJan 14, 2016 2:29 PM By MCM Staff
Pitney Bowes announced the acquisition of Enroute Systems Corporation, a cloud-based, software-as-a-service transportation management solution provider.
Operations & FulfillmentJan 14, 2016 11:46 AM By Mike O'Brien
In its continuing march toward setting up its own logistics and shipping operations, Amazon plans to acquire French package-delivery company Colis Privé.
Operations & FulfillmentJan 12, 2016 3:39 PM By MCM Staff
Amazon has announced Amazon@Penn, a staffed package pickup point to be opened on the University of Pennsylvania campus, the first at an Ivy League school.
Operations & FulfillmentJan 12, 2016 10:55 AM By Melissa O'Malley
Selling cross-border has become a major moneymaker for corporations and small businesses alike. Still, many merchants find the thought of exporting daunting. Here are four simple steps to make international shipping a breeze
Operations & FulfillmentJan 12, 2016 10:20 AM By Curt Barry
At the start of a new year, how can you infuse innovative thinking throughout your fulfillment operations? Here are 6 ways to get the process jump started.
Posted 3 days ago
by Curt Barry
Posted 7 days ago