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MCM OUTLOOK 2015: O+F

Download our 2015 MCM Outlook report on Operations & Fulfillment to help you evaluate, benchmark and plan your operations and fulfillment strategies.

OPERATIONS NEWSLETTER

The expert advice that Operations pros need to improve productivity, cost savings, and customer service.

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Operations & Fulfillment ARCHIVE

BCBG Max Azria Group on Fulfillment Excellence  May 11, 2015 9:18 AM By Mike O'Brien

Alex Golshan of BCBG Max Azria Group talks with Multichannel Merchant Senior Editor Mike O’Brien on how the company excels at shipping and delivery.

USPS Reports Q2 Net Loss of $1.5B but 14.4% Gain in Parcel Volume  May 08, 2015 3:15 PM By Mike O'Brien

The USPS reported a $1.5B net loss in Q2, but a 14.4% gain in shipping and parcel volume, nearly double the 7.3% bump in 2014, boosting operating revenue.

Script Vendor Demos to Improve Your OMS Selection Process  May 08, 2015 12:08 PM By Curt Barry

For a winning OMS selection process, script the demo of what you want the vendor to demonstrate with your data in order to validate RFP responses.

Merchants Address Fast Delivery Demands  May 07, 2015 5:00 PM By Mike O'Brien

Merchant panelists at Operations Summit 2015 said they’re doing all they can to decrease time-to-customer, but same-day delivery isn’t a high priority.

FAA Allows Drone Testing Beyond Line of Sight  May 06, 2015 5:34 PM By Mike O'Brien

The FAA said it will allow commercial testing of drones beyond pilot line-of-sight, making drone deliveries by Amazon and Google a bit closer to reality.

Pitney Bowes to Acquire Competitor Borderfree  May 05, 2015 5:30 PM By Mike O'Brien

Pitney Bowes Inc. said it has signed a definitive agreement to acquire competitor Borderfree.

L.L. Bean CMO on Brand Communication Excellence  May 05, 2015 11:56 AM By Mike O'Brien

L.L. Bean’s CMO talks brand communication. The company recently won a Customer Experience Excellence award in that category from Multichannel Merchant.

Uber Lining Up Retailers for Same-Day Delivery Service  May 04, 2015 5:25 PM By Mike O'Brien

A roundup of news items covering retail operations, fulfillment and delivery.

O+F Advisor Distribution Center Roundup, May 4, 2015  May 04, 2015 2:53 PM By Mike O'Brien

A listing of recently announced expansions, additions and closures in retail distribution and fulfillment centers.

Amazon Launches Sunday Delivery in India  Apr 30, 2015 2:06 PM By MCM Staff

Amazon has launched Sunday delivery in 100 Indian cities for all Fulfilled by Amazon products at no extra cost, with plans to expand the service.






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