O+F OUTLOOK REPORT

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MCM Outlook: 2013 Report: Operations & Fulfillment
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Operations & Fulfillment ARCHIVE

Men’s Wearhouse Launches Omnichannel Inventory Program  Mar 20, 2014 8:24 AM By MCM Staff

Customers can shop at over 900 stores from one location with Find-It App and Reserve Online, Pick up In-Store rollout.

USPS Teams Up with Sony Pictures to Promote The Amazing Spider-Man 2  Mar 18, 2014 2:06 PM By Erin Lynch

The United States Postal Service’s Priority Mail will soon be hitting a theater near you after scoring a major product endorsement in Sony Picture’s highly anticipated summer blockbuster “The Amazing Spider-Man 2.”

Amazon to Open Fourth Fulfillment Center in Washington State  Mar 17, 2014 3:43 PM By Erin Lynch

Amazon has announced that it will soon open its fourth fulfillment center in Washington, this time just 20 miles outside of its Seattle headquarters

Drive Online and In-store Sales with Cross-Chain Fulfillment  Mar 17, 2014 1:47 PM By Daniela Forte

The key to success is not just technology, but accurate inventory allocation, intelligent order routing, in-store operations execution, and change management.

SmartHub Report Finds Delivery Times Nearly Doubled over Cyber Monday  Mar 17, 2014 11:54 AM By MCM Staff

So how did over 230 of the leading merchants fare during the 2013 Cyber Monday? This report analyzed retailers response to shipping and delivery timing, free shipping, promotions, returns and customer service.

Nearly 12% of Holiday Gifts Were Not Delivered On Time  Mar 16, 2014 10:47 AM By Tim Parry

But it does not appear to be the result of shippers pushing that last-chance offer as close as possible to Christmas.

Amazon Pushes Prime Price to $99  Mar 13, 2014 4:36 PM By Tim Parry

After about six weeks of speculation, Amazon has announced it will raise the annual membership fee for Prime to $99. So, what will the price increase mean for its competitors?

Who is Winning the Shipping War? It All Depends on What You Need.  Mar 12, 2014 3:22 PM By Erin Lynch

Who reigns supreme in reliability, delivery times, and cost in the world of American shipping? Well, according to a recent report, it all depends on your exact shipping needs.

Why Incentive Programs Help Increase Upselling in the Contact Center  Mar 12, 2014 9:09 AM By Daniela Forte

The contact center staff needs to be trained and coached on how to collect and use valuable data from customers to encourage the purchases of additional products and services. Learn ways to successfully upsell in the contact center.

S&S Worldwide Distribution Director Talks Amazon Supply and Winter Weather  Mar 11, 2014 3:02 PM By Tim Parry

S&S Worldwide Director of Distribution Mark Desrosiers talks with Multichannel Merchant about initiatives that most help the company’s operational efficiencies, what global marketplaces he sees as hot economies to sell in, and the effect Amazon Supply has on his business.






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