O+F OUTLOOK REPORT

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MCM Outlook: 2013 Report: Operations & Fulfillment
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Operations & Fulfillment ARCHIVE

FedEx VP Opens Up About All Things Amazon  Dec 03, 2013 1:58 PM By Erin Lynch

Patrick Fitzgerald, FedEx Service senior vice president, sat down with Fox Business on Cyber Monday to candidly discuss the possibility of Sunday deliveries, the future for seasonal hires, and the much debated hot topic of Amazon drones.

5 Steps to a Successful Convenience Commerce Model  Dec 03, 2013 1:18 PM By Greg Alvo

For merchants wanting to implement a successful convenience commerce program, there are five ways to make it both convenient for customers and profitable for your business.

Your Shipping and Fulfillment Holiday Checklist  Dec 03, 2013 11:50 AM By Maria Haggerty

The more time and energy you invest in planning your holiday shipping and fulfillment strategy, the more effective your brand will be in delivering the type of customer experience that will keep shoppers coming back in 2014. While it’s too late to effectively change your retail agenda through the end of the year, here is a list things you can focus on from now through Christmas.

Amazon Prime Air: Delivery By Drones  Dec 01, 2013 10:47 PM By Tim Parry

Amazon is hoping that, by 2015, it will be able to deliver orders via droids. Yes, drones. Amazon Prime Air is hoping for takeoff in 2015.

U.S. Retailers See Global Ecommerce Grow on Black Friday  Nov 30, 2013 8:02 PM By Tim Parry

U.S. retailers and brands who use Borderfree’s platform saw their online same-store sales to international consumers rise 50% this Black Friday compared to last year, according to information provided by the global ecommerce technology provider.

Skechers Plans Upgrade to Belgium Distribution Center  Nov 27, 2013 2:16 PM By Erin Lynch

U.S. based footwear merchant Skechers announced that it is planning a major investment and technology upgrade to its European distribution center in Belgium. These investments will improve performance and prepare the facility for a future expansion.

Walmart Rolls Back Free Shipping Threshold for Cyber Monday  Nov 25, 2013 10:47 AM By MCM Staff

Walmart will roll back its free shipping threshold to $35 on Cyber Monday, with will match what Amazon actually raised its free shipping minimum to last month.

Consumers Open Up About Holiday Shipping Preferences  Nov 22, 2013 12:55 PM By Erin Lynch

Which is more important in the eyes of the consumer this holiday: free shipping, delivery tracking, shipping options, or overall shipping costs? The answer, well, all depends on which demographic you are trying to secure but simply a wide variety of shipping options could be the key to offering the best shopping experience to consumers this holiday season.

UPS Rates to Rise an Average 4.9%  Nov 22, 2013 11:33 AM By Tim Parry

UPS Ground, Air and International, and Air Freight rates within and between the U.S., Canada, and Puerto Rico will increase an average net of 4.9%, UPS announced Nov. 21.

Are Damaged Packages Damaging Your Brand’s Reputation?  Nov 22, 2013 11:10 AM By Jordy Leiser

In advance of the holidays, StellaService Analysts examined more than 3,200 packages received in order to understand the frequency in which shoppers are receiving damaged packages and which carriers are responsible for the highest percentages of damaged packages. Here are their findings.






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