MULTICHANNEL MERCHANT » OPERATIONS & FULFILLMENT
Want to know how to capture the loyalty of a holiday shopper? It turns out it’s all about high-quality customer service, free shipping, and offering deals and discounts, according to a recent study by PriceGrabber. Read more to get a clear and focused snapshot on where the consumer will shop, how much they will spend, and what makes them continually come back this holiday season.
An overwhelming majority of holiday shoppers will respond to retailers’ promotions offering free shipping, and they will ultimately shop with the retailer who can guarantee an on-time delivery date and/or the best shopping experience.
Ingram Micro announced that it has entered into a definitive agreement pursuant to which it will acquire global fulfillment service provider Shipwire. Terms of the deal were not disclosed.
UPS said it expects pick-up volume on Cyber Monday, Dec. 2, to eclipse 32 million packages globally, an increase of 10%.
Saks Fifth Avenue launched an ecommerce site for its off-price franchise, Saks Fifth Avenue Off 5th, which went live in September. Here is what the company has planned for their ecommerce site.
Amazon spokesman Erik Fairleigh said in an email that the company had not changed the minimum order amount for free shipping in more than a decade. That amount was previously $25.
eBay has acquired U.K.-based same-day delivery courier service Shutl, and will use the acquisition to boost its eBay Now to 25 markets by the end of 2014. Financial terms of the Oct. 22 deal have not been disclosed.
Shippers are continually focused on globalization, competition and shifting economic conditions in an increasingly global marketplace, leaving many to re-evaluate their supply chain strategies, according to 18th Annual Third-Party Logistics Study.
Target recently announced the introduction of a subscription billing service for providing baby supplies to new moms and dads. Here’s why the recurring subscription model may be the next big thing in omnichannel.
Lowe’s has launched a dedicated fleet of natural gas-powered trucks at its regional distribution center in Mount Vernon, TX, making the DIY home improvement merchant’s fleet among the first serving a major retail distribution center in North America to run solely on natural gas.