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MCM OUTLOOK 2015: O+F

Download our 2015 MCM Outlook report on Operations & Fulfillment to help you evaluate, benchmark and plan your operations and fulfillment strategies.

OPERATIONS NEWSLETTER

The expert advice that Operations pros need to improve productivity, cost savings, and customer service.

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Operations & Fulfillment ARCHIVE

USPS 1Q Shipping and Package Volume Increased 12.8%  Feb 10, 2015 11:14 AM By Tim Parry

Total volume for the USPS was 42.6 billion pieces compared to 42 billion pieces in the same quarter the previous year. Shipping and package volume increased 12.8%. However, liquidity remains a concern.

Will 2015 Be the Year of Retail Chapter 11s?  Feb 08, 2015 6:23 PM By Tim Parry

It was as inevitable as the sun rising, but RadioShack finally filed for Chapter 11 bankruptcy protection on February 5. It’s the fifth retailer to file for Chapter 11 since the traditional kickoff of the 2014 holiday season. Here’s a look at which retailers are restructuring, and which one is riding off into the sunset.

Possible Shutdown Looms Over West Coast Ports as Two Sides Engage in Brinksmanship  Feb 05, 2015 5:51 PM By Mike O'Brien

Barring a major breakthrough, a crippling West Coast port shutdown could happen in 5-10 days, costing the economy $2 billion per day, according to the NRF.

Returns Processing is a Vital Part of a Successful Omnichannel Strategy  Feb 05, 2015 3:06 PM By Murtaza “Zeke” Hamdani

Returns processing is an extremely important part of the customer experience and the overall omnichannel shopping journey, yet it is often glossed over.

Multiple DCs May Be Best Bet to Reduce Shipping Costs and Time to Customer  Feb 05, 2015 2:11 PM By Curt Barry

Having multiple distribution centers may be your best bet to reduce shipping costs and shorten your time to customer.

UPS To Add Peak Season Surcharges, Seeking to Offset Operating Costs  Feb 03, 2015 1:04 PM By Mike O'Brien

UPS CEO David Abney said the company will add peak season surcharges on residential deliveries to recoup network investments and improve operating results.

Brennan Starts Role as New U.S. Postal Service Postmaster General  Feb 03, 2015 11:28 AM By Mike O'Brien

Megan J. Brennan officially becomes the 74th Postmaster General and CEO of the U.S. Postal Service on Feb. 1, succeeding Patrick R. Donahoe.

UPS, FedEx Increase Fuel Surcharge Rates  Feb 02, 2015 4:26 PM By Mike O'Brien

Effective Feb. 2, UPS raised its fuel surcharge rates for ground and air services, as did rival FedEx.

Jet.com Is an Ecommerce David Taking on Amazon’s Goliath  Jan 30, 2015 1:37 PM By Mike O'Brien

Jet.com, a disruptive startup based in Montclair, NJ, is going after Amazon by taking a new approach that allows sellers to undercut the ecommerce giant on price by using a system that finds and exploits cost efficiencies in the ecommerce fulfillment process.

The 2 Cent Refund Check – What Are Operational Inefficiencies Really Costing You?  Jan 29, 2015 1:59 PM By Curt Barry

Are operational inefficiencies vermin eating your profits? Make sure you’re not cutting customers two-cent checks, or following other wasteful practices.






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