MULTICHANNEL MERCHANT » OPERATIONS & FULFILLMENT
Overstock.com’s new operation will allow a faster fulfillment of orders by taking advantage of a state-of-the-art warehouse while providing room for growth. Shipping products from the Jonestown facility will provide orders to customers from Maine to Florida within two days of order shipment.
Operations Summit 2014 has announced a Call for Speakers! Our content covers all direct-to-customer operations and fulfillment tactics and strategies and if you would like to propose a session, workshop, or roundtable, we want to hear from you!
Smart retailers have been preparing for Holiday 2013 for months, putting new omnichannel shopping experiences in place to entice customers to their sites and stores. Done right, online-offline initiatives – such as in-store pickup, mobile apps, and in-store kiosks – herald a rebirth of retail. But done badly, omnichannel programs alienate shoppers and damage your brand.
By analyzing the distribution, inventory and fulfillment requirements in advance, online retailers can substantially improve the odds of a successful physical store launch. Here are the five must-know tips for moving into brick-and-mortar retail.
As we migrate further online for all our shopping needs, the returns process becomes increasingly important. But not everything is as easy to return as a pair of jeans. Here’s a look at the quality of return processes among online retailers, as analyzed by StellaService.
Amazon is expected to hire more than 70,000 full-time seasonal employees across its U.S. fulfillment centers for the holiday season in order to meet the increase in customer demand, a 40% increase over 2012, according to a press release.
Walmart has announced two new centers dedicated to filling online orders, including one in Texas and one in Pennsylvania that will be its largest ever.These two new online fulfillment centers are just part of a next-generation fulfillment network that will deliver U.S. customer orders faster and at a lower cost. In addition to these new and […]
Walmart announced it would open to new fulfillment centers dedicated to fill online orders, including one in Texas and one in Pennsylvania.
Neiman Marcus announced its plan to offer free shipping and free returns permanently in its Neiman Marcus and Bergdorf Goodman stores and online.
Macy’s Inc. will gear up for the holiday season by hiring 6,600 seasonal employees to work in its online fulfillment centers, and an additional 1,200 seasonal employees to work in the fulfillment areas of the 500 Macy’s stores that fill and ship orders directly to customers.