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Operations & Fulfillment ARCHIVE

Are Damaged Packages Damaging Your Brand’s Reputation?  Nov 22, 2013 11:10 AM By Jordy Leiser

In advance of the holidays, StellaService Analysts examined more than 3,200 packages received in order to understand the frequency in which shoppers are receiving damaged packages and which carriers are responsible for the highest percentages of damaged packages. Here are their findings.

Retailers Need to Step Up Their Shipping Game this Holiday  Nov 21, 2013 11:13 AM By Erin Lynch

With nearly 50% of Americans abandoning their shopping carts due to high shipping costs, it’s imperative for merchants to focus on managing delivery fees in order to ensure a happy customer this holiday season. In this infographic from Pitney Bowes, you will walk away with a few quick tips that can help you keep a happy customer and a secured sale during the most competitive time of the year.

INFOGRAPHIC: Retailers Need to Step Up Their Shipping Game this Holiday  Nov 21, 2013 11:08 AM By Erin Lynch

With nearly 50% of Americans abandoning their shopping carts due to high shipping costs, it’s imperative for merchants to focus on managing delivery fees in order to ensure a happy customer this holiday season. In this infographic from Pitney Bowes, you will walk away with a few quick tips that can help you keep a happy customer and a secured sale during the most competitive time of the year.

Gap Inc. Expands Reserve in Store Availability  Nov 20, 2013 7:04 PM By Tim Parry

Gap Inc. announced Nov. 20 that it has expanded its reserve in store capabilities to all U.S. Banana Republic stores and more than 200 Gap stores in 15 major U.S. markets.

Supply Chain Execs from Across the Globe Plan a Customer-Centric Focus  Nov 20, 2013 2:56 PM By Erin Lynch

While merchants have been putting forth most of their efforts into creating a customer-centric approach in the contact center and the warehouse, the top initiative by executives moving forward is to also create a customer-centric supply chain.

JCPenney’s Ecommerce Sales Rise 24.5%  Nov 20, 2013 10:54 AM By Tim Parry

Third-quarter net sales at JCPenney were down 4.8%, but its ecommerce arm continues to shine. Online sales through JCP.com were $266 million for the quarter, up 24.5% versus the same period last year and reflecting sequential increases through the quarter.

What USPS’s Rate Increase Means to Commercial Shippers  Nov 19, 2013 12:42 PM By Gordon Glazer

Every year at about this time, the USPS announces rate changes and many merchants start to panic on how these increases will impact their operation. But there is no need to panic since the rate is expected to have a minimal impact to most, a favorable impact to some, and not so favorable, but tolerable changes for others.

5 Tips to Increase Sales through Smarter Inventory Management  Nov 18, 2013 3:08 PM By Brandon Levey

As your business grows, it is inevitable that the number of online and offline sales channels will grow with it. In order to best maximize your efforts and keep your inventory off the shelves and into the hands of customers, here are five tips to follow.

Simplifying the Holiday Returns Process with Reverse Logistics  Nov 18, 2013 2:29 PM By Robert Nathan

While for many the holidays end once the clock strikes midnight on January 2, for retailers, the work has only just begun. After all the presents have been unwrapped, retailers must prepare for the onslaught of holiday gift returns.

Conversion Rate Optimization for the Holiday Season  Nov 18, 2013 8:03 AM By Tim Parry

With billions of dollars worth of goods sold online, holiday season ecommerce has been very important to the economy. And it will only keep growing in the future. This infographic can help you design and execute your end-of-year campaigns.






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