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MULTICHANNEL MERCHANT » OPERATIONS & FULFILLMENT
Operations & FulfillmentMay 28, 2015 3:34 PM By Tim Parry
The decision by UPS and FedEx to expand DIM weight pricing in January 2015 to parcels under three cubic feet was one of biggest changes to hit retail shippers in years. Here’s how dimensional weight pricing has forced shippers to rethink their entire approach to packaging and shipping, as millions of items that had been billed based on weight alone are now subject to a calculation based on weight and package dimensions.
Operations & FulfillmentMay 28, 2015 6:34 AM By Tim Parry
The construction of a new, state-of-the-art distribution center in Trade Port North in Venlo, Netherlands is an important and exciting step in the evolution of Michael Kors.
Operations & FulfillmentMay 26, 2015 3:09 PM By Amine Khechfe
Here are 5 things merchant sellers need to know about the USPS postal rate changes taking effect on May 31 for a variety of services.
Operations & FulfillmentMay 26, 2015 2:16 PM By Daniela Forte
Ratings and reviews not only provide credibility for your business but make the purchase decision an easier one for your customer. See how you can properly leverage your ratings and reviews.
Operations & FulfillmentMay 26, 2015 10:31 AM By Mike O'Brien
Bonobos’s CMO talks to Multichannel Merchant about how the company creates an overall great experience for its customers.
Operations & FulfillmentMay 20, 2015 12:19 PM By Tim Parry
The survey found that 76% of Canadian consumers who made an online purchase from a U.S.-based retailer within the last six months, as well as 63% of U.S. online shoppers, identified shipping costs as very important; while 44% and 32%, respectively, said it was the single most important factor.
Operations & FulfillmentMay 20, 2015 12:11 PM By MCM Staff
The Limited is has launched Reserve Online, Ready In-Store to allow customers to shop TheLimited.com and place preferred items on hold for purchase and pick-up at their local store.
Operations & FulfillmentMay 20, 2015 8:02 AM By Curt Barry
While you may decide not to take back orders because of cost and hassle, consider what goes into those costs and how many sales you’re leaving on the table.
Operations & FulfillmentMay 19, 2015 1:50 PM By Daniela Forte
There are several ways to improve the customer experience, and one way is through the execution of surveys, see how American Mint leverages this customer service tactic.
Operations & FulfillmentMay 15, 2015 9:29 AM By Mike O'Brien
Walmart will test a $50 per year subscription ecommerce shipping service this summer, compared to Amazon Prime’s $99, that gets order to door in three days.
by Liron Damri
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