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MCM OUTLOOK 2016: O+F

The 2016 MCM Outlook report on Operations & Fulfillment helps you evaluate, benchmark and plan your operations and fulfillment strategies.
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OPERATIONS NEWSLETTER

The expert advice that Operations pros need to improve productivity, cost savings, and customer service.

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Operations & Fulfillment ARCHIVE

Amazon to Buy Out French Delivery Company  Jan 14, 2016 11:46 AM By Mike O'Brien

In its continuing march toward setting up its own logistics and shipping operations, Amazon plans to acquire French package-delivery company Colis Privé.

Amazon Opening New Pickup Location at UPenn  Jan 12, 2016 3:39 PM By MCM Staff

Amazon has announced Amazon@Penn, a staffed package pickup point to be opened on the University of Pennsylvania campus, the first at an Ivy League school.

4 Steps to Make International Shipping Simple  Jan 12, 2016 10:55 AM By Melissa O'Malley

Selling cross-border has become a major moneymaker for corporations and small businesses alike. Still, many merchants find the thought of exporting daunting. Here are four simple steps to make international shipping a breeze

6 Ways You Can Bring Innovation to Your Fulfillment Operations  Jan 12, 2016 10:20 AM By Curt Barry

At the start of a new year, how can you infuse innovative thinking throughout your fulfillment operations? Here are 6 ways to get the process jump started.

What is the Best Warehouse Management System Technology for Retailers?  Jan 11, 2016 4:49 PM By Kevin Sghia

If you’re a retailer and looking to invest in new Warehouse Management System Technology, we’ve put together some resources to help you in your search.

Finish Line Supply Chain System Issues Hit Q3 Numbers  Jan 11, 2016 11:56 AM By Mike O'Brien

Supply chain issues tied to new OMS and WMS systems led to inventory shortfalls and poor third quarter results for sporting apparel retailer Finish Line.

Premium Packaging Enhances the Customer Experience  Jan 11, 2016 11:39 AM By Tim Parry

In these days of fast shipping, customers expect their order to arrive on their front doorstep in a plain brown box with some bubble wrap and a receipt. But by creating a tremendous unboxing experience for the customer, some ecommerce merchants are creating a “wow” factor, which in turn leads to increased customer loyalty.

Week in Review: Macy’s Downfall Sends an Omnichannel Message  Jan 07, 2016 3:06 PM By MCM Staff

Despite all the doom and gloom news that came out of Macy’s, Inc. on Jan. 6, chairman and CEO Terry Lundgren said its omnichannel investments are paying off.

It’s hard to argue against that: In November and December, the company filled nearly 17 million online orders at macys.com and bloomingdales.com.

But Macy’s really has the same problem other omnichannel retailers are experiencing. They are sacrificing store-level salespeople at the expense of technology, and not finding a happy medium to make the omnichannel experience a positive one.

Resolve To Save: 5 Moving Ways to Offset Package Rate Increases  Jan 06, 2016 11:41 AM By Mark Hanson

While package rate increases from major carriers have hit retailers hard, these 5 supply chain optimization steps can help you streamline and cut costs.

6 Ways to Make Your Distribution Data Work for You  Jan 05, 2016 2:32 PM By Jeremy Bodenhamer

Distribution data and technology can help retailers improve customer service, supply chain and shipping processes. Here are 6 steps to help get you there.






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