MULTICHANNEL MERCHANT » OPERATIONS & FULFILLMENT
Operations & FulfillmentJan 04, 2016 5:12 PM By Mike O'Brien
Because of a policy shift and a willingness to turn away last-minute volume, UPS had a better Christmas week 2015 on-time performance record than FedEx.
Operations & FulfillmentDec 23, 2015 10:24 AM By Mike O'Brien
UPS says in a filing that the U.S. Postal Service unfairly used its mail delivery monopoly to undercut private-market competitors on shipping prices.
Operations & FulfillmentDec 22, 2015 12:31 PM By Mike O'Brien
Ecommerce startup Jet.com warned customers it can’t guarantee Christmas delivery for certain items not flagged as eligible for two-day delivery.
Operations & FulfillmentDec 22, 2015 12:28 PM By Mike O'Brien
Amazon is reportedly in talks to lease 20 Boeing cargo jets, and flying out of an old DHL facility in Ohio, as talk of its air transport plans grows.
Operations & FulfillmentDec 21, 2015 5:41 PM By Mike O'Brien
Here is a listing of holiday order cutoffs and Christmas fulfillment promises from 20 retailers. Santa, elves and all other North Pole personnel take note.
Operations & FulfillmentDec 18, 2015 3:13 PM By MCM Staff
A little Star Wars’d out lately? With “Star Wars: Episode VII” (AKA “Star Wars: The Force Awakens”) having its much hyped and anticipated opening today, everybody is trying to get in on the action. And this also means Multichannel Merchant’s inbox has been flooded this week with all sorts of Star Wars stats and pitches.
Operations & FulfillmentDec 18, 2015 2:54 PM By Mike O'Brien
Luring last-minute shoppers and merchants, Shopify and UberRUSH are offering free same-day delivery until Dec. 24 in New York, Chicago and San Francisco.
Operations & FulfillmentDec 17, 2015 4:45 PM By Mike O'Brien
UPS’s on-time performance fell from Dec. 6-12 compared to 2014, and FedEx and UPS rose slightly according to ShipMatrix, as holiday ecommerce volume flowed.
Operations & FulfillmentDec 16, 2015 3:16 PM By Karthik Marudur
If you’re an omnichannel retailer, here’s how you can eliminate hurdles during pre-purchase, purchase and post-purchase phases to delight your customers.
Operations & FulfillmentDec 16, 2015 11:17 AM By Susan Ganeshan
Today’s retail marketplace is more customer-centric than ever, with fierce competition to stand out among an abundance of options consumers have to do business with.
by Mike Ward
Posted 6 hours ago
Posted 7 hours ago