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MULTICHANNEL MERCHANT » OPERATIONS & FULFILLMENT
Operations & FulfillmentSep 21, 2014 8:04 AM By Brandi Slaughter
With the right omnichannel strategy in place, retailers can enhance engagement between the customer and store associate, better leverage inventory positions and maximize the store footprint. To prepare to go omnichannel, retailers’ checklist should focus on the following five points
Operations & FulfillmentSep 17, 2014 5:17 PM By Mike O'Brien
In the MCM Outlook 2014 survey, the largest number of respondents (26%) said UPS was their primary global carrier, followed by FedEx and the United States Post Office (18%) and DHL (12%). This outcome may be the result of a largely U.S.-based audience, as DHL is generally considered the world’s shipping/logistics leader, followed by FedEx and UPS.
Operations & FulfillmentSep 17, 2014 5:12 PM By Mike O'Brien
FedEx reported Q1 revenue and earnings that beat analyst expectations, and announced plans for 50,000+ seasonal hires to deal with holiday shipping volumes.
Operations & FulfillmentSep 17, 2014 3:07 PM By Tim Parry
FedEx expects to hire more than 50,000 seasonal workers for the peak holiday season, Mike Glenn, President and CEO of FedEx Services, said during the company’s first-quarter earnings call.
Operations & FulfillmentSep 17, 2014 11:02 AM By Mike O'Brien
FedEx announced a 4.9% increase in FedEx Ground, FedEx Express and FedEx Freight, effective January 5, doing so for the first time ahead of rival UPS.
Operations & FulfillmentSep 16, 2014 11:10 AM By Mike O'Brien
UPS is calling for 90,000 to to 95,000 temporary workers to handle the holiday season’s shipping crunch, a significant increase over 2013.
Operations & FulfillmentSep 16, 2014 8:43 AM By Tim Parry
The same-day delivery sweepstakes certainly seems to be heating up as the summer nears the end. Just this past week, Foot Locker, Macy’s and Bloomingdale’s all announced plans this week to test or roll out same-day delivery.
Operations & FulfillmentSep 15, 2014 10:03 PM By Tim Parry
Whole Foods Market to be first national Instacart partner to offer both delivery and convenient in-store pickup.
Operations & FulfillmentSep 15, 2014 8:54 PM By Tim Parry
Macy’s and Bloomingdale’s to help launch Apple Pay; same-day delivery to be piloted in fall 2014; new POS technology and customer service enhancements in testing; new apps, web functionality and mobile wallet launched; RFID being expanded to fashion categories.
Operations & FulfillmentSep 15, 2014 11:37 AM By Maria Haggerty
Steps that retailers should take to prepare for dimensional weight pricing that is taking effect at the end of the year.