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MCM Outlook: 2013 Report: Operations & Fulfillment
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Operations & Fulfillment ARCHIVE

Conversion Rate Optimization for the Holiday Season  Nov 18, 2013 8:03 AM By Tim Parry

With billions of dollars worth of goods sold online, holiday season ecommerce has been very important to the economy. And it will only keep growing in the future. This infographic can help you design and execute your end-of-year campaigns.

Package Deliveries Helped USPS Revenue’s Grow in 2013  Nov 15, 2013 3:53 PM By Tim Parry

The U.S. Postal Service lost $5 billion in fiscal 2013, which ended on Sept. 30. However, the USPS highlighted in a press release that it did see a slight revenue increase, thanks in part to an 8% growth in its package services business.

The 12 Trends of the Christmas… Holiday Shopping 2013  Nov 14, 2013 5:26 PM By Tim Parry

The Holiday 2013 shopping season has started early: Here are the 12 trends of Christmas shopping you need to watch.

USPS Announces 2.4% Shipping Increase for 2014  Nov 14, 2013 12:44 PM By Erin Lynch

The United States Postal Service has announced that customers will see a price increase of 2.4% effective Jan. 2014 for its shipping services.

9 Tips for Implementing Workforce Management in the Contact Center  Nov 12, 2013 3:23 PM By Bob Webb

There are nine functions that all workforce management software should provide. Here are 9 tips for evaluating the effectiveness of your WFM software.

Sephora to Open a New Distribution Center in Maryland  Nov 12, 2013 1:12 PM By Erin Lynch

Beauty retailer Sephora is expected to open a new 655,800 square foot distribution center in Perryman, MD, just outside of Baltimore by May 2014.

Amazon-USPS Sunday Delivery a Win for Consumers  Nov 12, 2013 10:25 AM By Tim Parry

It sounds like Amazon did its homework when it decided to offer Sunday delivery to its Amazon Prime members. And the U.S. Postal Service was smart enough to pounce on the opportunity to be its Sunday delivery provider.

Amazon Sunday Delivery Offers USPS New Revenue  Nov 12, 2013 8:55 AM By Daniela Forte

Amazon’s recently-announced partnership with the U.S. Postal Service, which expands delivery offerings for Amazon Prime members to include Sundays, offers a promise of much needed revenue for the USPS and improves its relevancy in the parcel delivery business.

Amazon and USPS Team Up for Sunday Package Delivery  Nov 11, 2013 8:32 AM By MCM Staff

Amazon is working with the U.S. Postal Service to deliver packages on Sunday, starting in the Los Angeles and New York metropolitan areas.

Inventory Management, Lack of Ecommerce, Killed Building 19  Nov 10, 2013 10:57 AM By Tim Parry

Building 19 filed for Chapter 11 bankruptcy protection, and hired Gordon Brothers to liquidate the 10 remaining locations. The irony of New England off-price closeout retailer Building 19′s demise is that it started off in 1964 as a merchant that took advantage of other merchant’s misfortunes and failures.






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