MULTICHANNEL MERCHANT » OPERATIONS & FULFILLMENT
Operations & FulfillmentJan 20, 2016 10:21 AM By Kevin Sghia
As retailers strive to deliver on improved customer experience, one area they are concentrating on is integrating social media into their contact centers.
Operations & FulfillmentJan 20, 2016 9:37 AM By Mike O'Brien
While order management systems are not a new concept, the technology has been advancing to keep up with the evolving world of omnichannel commerce and rising customer expectations of placing orders how, where and when they want to. So how do you go about identifying the right system for your particular business needs, now and in the future?
Operations & FulfillmentJan 18, 2016 1:26 PM By Mike O'Brien
While the USPS’ new parcel shipping price increases are the first in three years, the move is not expected to drive significant volume or market share away.
Operations & FulfillmentJan 14, 2016 2:29 PM By MCM Staff
Pitney Bowes announced the acquisition of Enroute Systems Corporation, a cloud-based, software-as-a-service transportation management solution provider.
Operations & FulfillmentJan 14, 2016 11:46 AM By Mike O'Brien
In its continuing march toward setting up its own logistics and shipping operations, Amazon plans to acquire French package-delivery company Colis Privé.
Operations & FulfillmentJan 12, 2016 3:39 PM By MCM Staff
Amazon has announced Amazon@Penn, a staffed package pickup point to be opened on the University of Pennsylvania campus, the first at an Ivy League school.
Operations & FulfillmentJan 12, 2016 10:55 AM By Melissa O'Malley
Selling cross-border has become a major moneymaker for corporations and small businesses alike. Still, many merchants find the thought of exporting daunting. Here are four simple steps to make international shipping a breeze
Operations & FulfillmentJan 12, 2016 10:20 AM By Curt Barry
At the start of a new year, how can you infuse innovative thinking throughout your fulfillment operations? Here are 6 ways to get the process jump started.
Operations & FulfillmentJan 11, 2016 4:49 PM By Kevin Sghia
If you’re a retailer and looking to invest in new Warehouse Management System Technology, we’ve put together some resources to help you in your search.
Operations & FulfillmentJan 11, 2016 11:56 AM By Mike O'Brien
Supply chain issues tied to new OMS and WMS systems led to inventory shortfalls and poor third quarter results for sporting apparel retailer Finish Line.
by Jamin Dick
Posted 2 days ago
by Curt Barry
Posted 7 days ago