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Operations & Fulfillment ARCHIVE

How Fairytale Brownies Tackles Big Operational Challenges  Feb 07, 2014 6:48 AM By Tim Parry

Life isn’t a piece of cake for small merchants, even if they sell something as sweet as brownies. David Kravetz talks about some of the ways Fairytale Brownies tackles the operational challenges they face as they compete in the marketplace.

Shipping in 2014: The Year of Instant Gratification  Feb 06, 2014 2:17 PM By Harry Whitehouse

Online retailers are sprinting towards the day when they can offer consumers products anytime, anywhere and as quickly and affordable as possible. In the next few months we will see many big ecommerce players continue to pour funding into delivery projects that will bring instant gratification to the consumer. Here is a look at just some of those projects and tops trends we can expect to see for package shipping in 2014.

Holiday 2013: Lofty Delivery Expectations Taxed Carriers  Feb 05, 2014 4:28 PM By Tim Parry

Ecommerce grew 30% year over year during the 2013 holiday season, but Forrester principal analyst Sucharita Mulpuru doesn’t expect history to repeat itself in 2014. Here’s why lofty delivery expectations taxed the carriers this holiday season.

International Ecommerce to Grow to $50 Billion by 2020  Feb 05, 2014 10:01 AM By Tim Parry

International sales from U.S. ecommerce retailers will jump from $11 billion in 2014 to almost $50 billion by 2020, according to a report by OC&C Strategy Consultants.

Men’s Wearhouse Introduces International Shipping for Online Customers  Feb 05, 2014 9:29 AM By MCM Staff

Men’s Wearhouse extends its reach to existing customers who live outside the United States by offering international shipping.

Walmart Canada Expanding Reach with $500 Million Investment  Feb 05, 2014 8:48 AM By Erin Lynch

Walmart Canada announced that it will invest close to $500 million over the next 12 months in an effort to expand its network and its distribution and ecommerce operations.

Brooks Brothers Michael Moseman Gets Candid on Customer Service  Feb 04, 2014 2:00 PM By Erin Lynch

Michael Moseman, Director, Customer Contact Center at Brooks Brothers, got candid with Multichannel Merchant and discussed how he uses social media on a day-to-day basis, what merchant he thinks is mastering the art of customer service right now, and some other things you may not known about him.

5 Ways to Cut Your Order Fulfillment Costs  Feb 03, 2014 2:23 PM By Stephen Bulger

It’s no secret that online shoppers are looking for low-priced items, free shipping or free returns. As a result, merchants are looking for ways to keep costs low while fulfilling orders in ways that don’t break the bank. To help solve the dilemma, here are five simple ways to cut fulfillment costs that don’t involve big hardware or software investments.

Thanks Amazon for Taking Care of My TV  Feb 03, 2014 12:48 PM By Daniela Forte

This past weekend I moved out on my own from my parent’s house into a small apartment here in Connecticut.

Amazon Price Hike to Have Limited Effect on Subscribers  Feb 03, 2014 12:16 PM By Erin Lynch

Amazon announced late last week during its fourth quarter conference call to investors that it was planning on raising its Amazon Prime annual subscription of $79 to potentially $99 or even $119. Even though the increase may seem steep, many experts are saying the move will not hurt business.






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