Subscribe


 

MCM OUTLOOK 2015: O+F

Download our 2015 MCM Outlook report on Operations & Fulfillment to help you evaluate, benchmark and plan your operations and fulfillment strategies.

OPERATIONS NEWSLETTER

The expert advice that Operations pros need to improve productivity, cost savings, and customer service.

SUBSCRIBE TO O+F ADVISOR NOW!

Operations & Fulfillment ARCHIVE

Should You Look to Cloud Computing for Your DTC Operations?  Mar 16, 2015 5:02 PM By Curt Barry

When selecting a new OMS, WMS or POS system for your DTC operations, which makes most sense: Cloud-based or on-premises installed?

Best Practices for Holiday Peak Season Planning  Mar 13, 2015 2:34 PM By Mike O'Brien

Kim Silva of Fairytale Brownies, talks to Multichannel Merchant Senior Editor Mike O’Brien about her approach to holiday peak season planning.

A Fulfillment By Amazon Consideration Checklist  Mar 11, 2015 12:36 PM By Shmuli Goldberg

If you’re thinking about utilizing Fulfillment By Amazon, here are some key points to consider in your decision process.

Is Your Customer Service and Fulfillment Working For or Against You?  Mar 10, 2015 4:34 PM By Curt Barry

You may have a great website and great marketing, but never forget that contact center and fulfillment personnel deliver on the sale and your brand promise.

Omnichannel Results Exceed Expectations for American Eagle  Mar 09, 2015 12:40 PM By Mike O'Brien

American Eagle Outfitters is seeing success with its omnichannel program, which contributed to good numbers for the fourth quarter.

Sephora Takes On Amazon with Two-Day Shipping Program  Mar 09, 2015 11:31 AM By Mike O'Brien

Beauty retailer Sephora is upping its ecommerce fulfillment game, offering customers unlimited free two-day shipping for $10 per year, a la Amazon Prime.

Amazon May be Jumping the Gun on Cuba  Mar 05, 2015 2:10 PM By Tim Parry

A “ship to Cuba” button was seen on Amazon’s website by Reuters correspondents in Havana. But is Amazon getting ready to sell in Cuba, and is the Cuban economy ready for cross-border shopping? Here’s why Cuba may be more of an exporter if and when U.S. sanction amendments are voted on.

O+F Advisor Distribution Center Roundup, March 4, 2015  Mar 04, 2015 4:20 PM By Mike O'Brien

A listing of some recently announced direct-to-customer distribution center expansions, additions and closures.

What’s the Real Cost of a Fulfillment Error to Your Business?  Mar 04, 2015 3:23 PM By Curt Barry

What’s the actual cost of a fulfillment error to your business? Could it be a lost customer? Increase your focus on improving the error reduction process.

Free Shipping and Flexibility are Key Global Ecommerce Drivers  Mar 04, 2015 2:27 PM By Mike O'Brien

Convenience, flexible delivery and payment options continue influence online consumers worldwide, says a new study conducted by comScore on behalf of UPS.






© 2015, Access Intelligence, LLC. All rights reserved.