O+F OUTLOOK REPORT

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MCM Outlook: 2013 Report: Operations & Fulfillment
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Operations & Fulfillment ARCHIVE

Amazon and USPS Team Up for Sunday Package Delivery  Nov 11, 2013 8:32 AM By MCM Staff

Amazon is working with the U.S. Postal Service to deliver packages on Sunday, starting in the Los Angeles and New York metropolitan areas.

Inventory Management, Lack of Ecommerce, Killed Building 19  Nov 10, 2013 10:57 AM By Tim Parry

Building 19 filed for Chapter 11 bankruptcy protection, and hired Gordon Brothers to liquidate the 10 remaining locations. The irony of New England off-price closeout retailer Building 19′s demise is that it started off in 1964 as a merchant that took advantage of other merchant’s misfortunes and failures.

And the Winning Operations Summit T-shirt Is…..  Nov 08, 2013 1:08 PM By Erin Lynch

A few months ago we polled our readers, our members of our LinkedIn groups, and Facebook and Twitter followers and asked which Operations Summit t-shirt design they liked the best and you have spoken! After an unprecedented amount of votes, the winning shirt is…..

Webgistix Announces Fulfillment Center Expansion  Nov 07, 2013 6:14 PM By Erin Lynch

Webgistix announced plans to build a new fulfillment center in Scranton, Pennsylvania and expand its current fulfillment center in Las Vegas, citing a high demand for fulfillment services across the county.

Amazon Shares Warehouse Space with Proctor & Gamble  Nov 06, 2013 2:20 PM By Daniela Forte

Since 2010 Amazon has shared warehouse space with Proctor & Gamble, the parent company of such products like Pampers diapers, Bounty paper towels, Tide laundry detergent among others, according to the Wall Street Journal, a move many are saying is a beneficial arrangement for both companies.

Amazon Ramping Up Its Distribution Centers  Nov 04, 2013 3:33 PM By Erin Lynch

Amazon is once again flexing its fulfillment muscle by announcing plans to add new fulfillment centers throughout the United States in Southern California, Wisconsin and Maryland.

Don’t Let Your Logistics Provider Put You on Customers’ Naughty Lists  Nov 02, 2013 10:19 PM By Maria Haggerty

Here are a few key requirements of a successful fulfillment strategy during the holidays when order volume can easily be 10 to 20 times higher than the busiest days during the year.

Great Customer Service Expected to Drive Customer Loyalty this Holiday  Oct 30, 2013 12:14 PM By Erin Lynch

Want to know how to capture the loyalty of a holiday shopper? It turns out it’s all about high-quality customer service, free shipping, and offering deals and discounts, according to a recent study by PriceGrabber. Read more to get a clear and focused snapshot on where the consumer will shop, how much they will spend, and what makes them continually come back this holiday season.

Report Suggests Customer Experience May Trump Free Shipping  Oct 29, 2013 4:20 PM By Tim Parry

An overwhelming majority of holiday shoppers will respond to retailers’ promotions offering free shipping, and they will ultimately shop with the retailer who can guarantee an on-time delivery date and/or the best shopping experience.

Ingram Micro Acquires Shipwire  Oct 28, 2013 7:22 PM By Tim Parry

Ingram Micro announced that it has entered into a definitive agreement pursuant to which it will acquire global fulfillment service provider Shipwire. Terms of the deal were not disclosed.






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