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Operations & Fulfillment ARCHIVE

The 12 commandments of performance management  May 01, 2006 9:30 PM By Sherry Chiger

There was nary a thou shalt among the 12 commandments of performance management put forth by Kate Vitasek, managing partner of Bellevue, WA-based consultancy

Better operations through communication  May 01, 2006 9:30 PM By Sherry Chiger

As the poet John Donne wrote in 1624, Noman is an island, and nearly 500 years later the sentiment still holds true especially in business. During a session

Live from NCOF: Analyzing the Three Ps of Packaging  Apr 12, 2006 8:22 PM By Mark Del Franco

The Ps that Monk spoke about during his Tuesday session, “Analyzing Your Packaging: The Three Ps,

Live from NCOF: Web Orders and Phone Orders in the Contact Center  Apr 12, 2006 8:17 PM By Mark Del Franco

Orlando, FL

Live from NCOF: Antidotes for High Contact Center Turnover  Apr 12, 2006 8:12 PM By Mark Del Franco

Orlando, FL

Live from NCOF: Online Procurement Changing LTL  Apr 12, 2006 8:08 PM By Mark Del Franco

Transportation is no longer a commodity but a strategic decision thanks to online procurement, said Brad Gregory, director of sales and software alliances for SMC, a consultancy on less-than-truckload (LTL) shipping, during his Tuesday session,

Live from NCOF: It’s a Jungle in Here  Apr 11, 2006 10:56 PM By Sherry Chiger

In

Live from NCOF: Better Operations Through Communication  Apr 11, 2006 10:51 PM By Sherry Chiger

During his Monday afternoon session at the National Conference for Operations and Fulfillment, entitled

Live from NCOF: The 12 Commandments of Performance Management  Apr 11, 2006 12:51 AM By Sherry Chiger

Orlando, FL

Take Your Pick of Packing Options  Apr 01, 2006 10:30 PM By MCM staff

While the cardboard boxes, foam peanuts, and padded envelopes in which many marketers ship their orders don’t exactly scream out high tech, a number of






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