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Operations & Fulfillment ARCHIVE

Operations and Management: Small Catalogers, Big-Time Speed  Oct 01, 2003 9:30 PM By Mark Del Franco

Catalogers that receive tens or hundreds of thousands of orders a day, such as Lands’ End and L.L. Bean, have long had a dedicated Internet connection

Bricks Aid Clicks  Oct 01, 2003 9:30 PM By MCM staff

IN THE DAYS when the Web grocery business produced spectacular flops like Webvan, the South African grocery Pick ‘n Pay began developing its business

Born Again  Oct 01, 2003 9:30 PM By Barbara Arnn

Can it really be only five years since online consumers were first identified? Forrester Research Inc. claims first to have defined this creature in a

Tell Them What’s Wrong  Oct 01, 2003 9:30 PM By Liz Kislik

YOU CAN’T EXPECT ANY WORKER to change an unsuccessful behavior unless you tell him what he’s doing wrong and how to fix it. But most people avoid giving

Point Firmly in No Particular Direction  Sep 01, 2003 9:30 PM By Jeff Morris

YOU CAN SENSE that things are getting out of hand when the legal disclosure forms now required of stock analysts are longer than the analysis itself.

Keep a Cool Head  Sep 01, 2003 9:30 PM By D. Douglas Graham

CONTRARY TO POPULAR BELIEF, Walt Disney was not put in deep-freeze postmortem but planted in the soil like nearly everyone else. Disney died in 1966,

Web-Based RFID: Hype and Glitz?  Sep 01, 2003 9:30 PM By MCM staff

TRUE OR FALSE: Like the Mesozoic, the Paleolithic, and the Industrial Era, the Age of the Bar Code has come and gone. The answer: Partially true. You

Big Spenders (Sort Of)  Sep 01, 2003 9:30 PM By Rama Ramaswami

Retailers are more frugal with their IT money than firms in other industries are, but they do splurge on some things, according to Forrester Research

Brand-New Bag  Sep 01, 2003 9:30 PM By Jeff Siegel

THREE YEARS AGO, Crate & Barrel executives knew they had to find a better way to pack the items they shipped to their distribution centers and to customers.

E-Commerce, Lite  Sep 01, 2003 9:30 PM By MCM staff

Psst! Can you keep a secret? E-commerce is making a comeback. That was the pervasive belief at a bellwether show, Etail 2003, which took place in Boston






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