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MCM OUTLOOK 2015: O+F

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Operations & Fulfillment ARCHIVE

10 Steps to Smoother System Selection and Implementation  Nov 22, 2006 11:18 PM By Curt Barry

Systems selection and implementation is serious business, and no one wants to make an already complex process more difficult or more costly. Over the years, we’ve determined some principles to follow during an implementation project that will significantly improve the chances of success for all parties concerned.

Merchant Service Processing: What You Must Know!  Nov 22, 2006 11:15 PM By Ross Federgreen

Most merchants need to accept credit cards in one form or another to survive in the current payment environment. Here are some tips to achieve the best merchant service relationship possible.

Brookstone Launches Invitation-Only Loyalty Program  Nov 22, 2006 2:00 AM By Tim Parry

Cataloger/retailer Brookstone has launched a cross-channel loyalty program that will be offered to customers by invite only.

Chelsey Moves to Take Firm Command of Hanover Direct  Nov 22, 2006 1:47 AM By Mark Del Franco

In a move that all but ensures a going-private transaction, the board of directors at $407 million Hanover Direct unanimously approved a cash merger agreement with Chelsey Direct, its largest shareholder.

UPS, FedEx Ready Rate Hikes  Nov 22, 2006 1:43 AM By MCM staff

‘Tis the season–not only for gift-giving but also for rate-raising by the parcel carriers. On Nov. 17, Atlanta-based United Parcel Service announced that it would hike its ground and air shipping rates effective Jan. 1. Prices will increase an average 4.9% for ground shipments and 6.9% for air express and U.S.-origin international shipments. The parcel […]

Training Champions  Nov 15, 2006 8:06 PM By Michael Droske

One of the most difficult jobs in the world today is that of a front-line supervisor. Front-line supervisors face considerable challenges each and every day

Three Solutions to Help You Think Vertically  Nov 15, 2006 8:02 PM By Sam Flanders

If your warehouse is out of space for your smaller items, such as parts, vendor boxes, and totes, here are three relatively inexpensive vertical storage solutions.

Getting Ready for Post-Holiday Returns  Nov 15, 2006 7:54 PM By Will Taylor

If you

Good Planning and Solid Technology for a Happy Holiday  Nov 10, 2006 3:13 AM By Stephan Schambach

If you

Moving the Contact Center from a Cost Burden to a Strategic Asset  Nov 08, 2006 8:58 PM By Wes Hayden

It






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