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Operations & Fulfillment ARCHIVE

A meaty discussion  May 01, 2006 9:30 PM By MCM staff

Ron Eike has been the director of operations for Omaha, NE-based specialty foods mailer Omaha Steaks since 1986. He is responsible for fulfillment, logistics,

[Your name here]  May 01, 2006 9:30 PM By Tim Parry

On the front end, personalizing products is a great idea that can give you a distinctive edge over your competitors. On the back end, however, offering

Walking the forecasting TIGHTROPE  May 01, 2006 9:30 PM By Barbara Arnn

Forecasting inventory for seasonal demand takes philosopher George Santayana’s dictum Those who cannot remember the past are condemned to repeat it and

TIDBITS  May 01, 2006 9:30 PM By Mark Del Franco

Musician’s Friend expands Musician’s Friend, the catalog/Web subsidiary of Westlake Village, CA-based Guitar Center, will break ground on a 702,000-sq.-ft.

It’s a jungle in the DC  May 01, 2006 9:30 PM By Sherry Chiger

Did you hear the one about the guy who attended an industry conference and a reality television show broke out? That’s what happened during 60 Ideas in

Gaps across the channels  May 01, 2006 9:30 PM By Jim Okamura

My recent shopping trip to apparel merchant The Gap reinforced just how far we have to go in terms of fully realizing multichannel customer benefits at

The 12 commandments of performance management  May 01, 2006 9:30 PM By Sherry Chiger

There was nary a thou shalt among the 12 commandments of performance management put forth by Kate Vitasek, managing partner of Bellevue, WA-based consultancy

Live from NCOF: Analyzing the Three Ps of Packaging  Apr 12, 2006 8:22 PM By Mark Del Franco

The Ps that Monk spoke about during his Tuesday session, “Analyzing Your Packaging: The Three Ps,

Live from NCOF: Web Orders and Phone Orders in the Contact Center  Apr 12, 2006 8:17 PM By Mark Del Franco

Orlando, FL

Live from NCOF: Antidotes for High Contact Center Turnover  Apr 12, 2006 8:12 PM By Mark Del Franco

Orlando, FL

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