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Operations & Fulfillment ARCHIVE

Shoppers Fear Online Fraud  Oct 01, 2003 9:30 PM By Rama Ramaswami

The rise in cyber crime hasn’t gone unnoticed by online shoppers. A recent study by Forrester Research Inc. found that consumer confidence in online credit

Tell Them What’s Wrong  Oct 01, 2003 9:30 PM By Liz Kislik

YOU CAN’T EXPECT ANY WORKER to change an unsuccessful behavior unless you tell him what he’s doing wrong and how to fix it. But most people avoid giving

Not My SKU  Oct 01, 2003 9:30 PM By Barbara Arnn

Something about returns suggests error someone, somehow, has miscalculated. That aura has helped establish a market for companies such as Liquidation.com,

Cabin Fever  Sep 01, 2003 9:30 PM By MCM staff

THE WOOLLY SHEEP is no mammoth retailer, but from its little corner of Weed, CA, an historic lumber town (pop. 3,100) on the western slopes of Mt. Shasta,

Systems Integration  Sep 01, 2003 9:30 PM By Rama Ramaswami

Three times a year, while conducting our benchmark surveys, we ask our readers how many sales channels they operate and each time, their lists grow longer.

Keep a Cool Head  Sep 01, 2003 9:30 PM By D. Douglas Graham

CONTRARY TO POPULAR BELIEF, Walt Disney was not put in deep-freeze postmortem but planted in the soil like nearly everyone else. Disney died in 1966,

Web-Based RFID: Hype and Glitz?  Sep 01, 2003 9:30 PM By MCM staff

TRUE OR FALSE: Like the Mesozoic, the Paleolithic, and the Industrial Era, the Age of the Bar Code has come and gone. The answer: Partially true. You

Point Firmly in No Particular Direction  Sep 01, 2003 9:30 PM By Jeff Morris

YOU CAN SENSE that things are getting out of hand when the legal disclosure forms now required of stock analysts are longer than the analysis itself.

Big Spenders (Sort Of)  Sep 01, 2003 9:30 PM By Rama Ramaswami

Retailers are more frugal with their IT money than firms in other industries are, but they do splurge on some things, according to Forrester Research

Brand-New Bag  Sep 01, 2003 9:30 PM By Jeff Siegel

THREE YEARS AGO, Crate & Barrel executives knew they had to find a better way to pack the items they shipped to their distribution centers and to customers.






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