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OPERATIONS NEWSLETTER

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Operations & Fulfillment ARCHIVE

CUTTING EDGE TO LEADING EDGE: Voice Technology Emerges  Feb 01, 2004 10:30 PM By Ron Hounsell

Yes, it has emerged, and I’d like to take credit for the title, but that honor goes to Gerry Greenleaf, vice president of distribution for Hannaford Bros.

Using Warehouse Space  Feb 01, 2004 10:30 PM By MCM staff

TOM GUSCHKEPrincipal, Keogh Consulting There are three key steps to getting the best use of the available space in your new facility. First, you should

Opinion and Response  Feb 01, 2004 10:30 PM By MCM staff

Another Reality Check What is it about catalog models and reality TV? Last spring we reported that a star of the first Joe Millionaire dating show, Evan

Quality, Uncontrolled  Feb 01, 2004 10:30 PM By Jeff Morris

Call centers are using and will continue to use, in increasing numbers voice recording systems to monitor agent quality. But these applications are not

Review The Shipping News  Jan 01, 2004 10:30 PM By MCM staff

I rented this movie expecting it to actually be about shipping. Boy, was I ever wrong! This was a real disappointment, and I can’t understand why they

3PLs Upgrade, Become 4PLs  Jan 01, 2004 10:30 PM By MCM staff

In a move certain to raise the stakes in the world of logistics outsourcing, 3PLs have announced their intention to become 4PLs in the near future. Outsourcing

Hello, Dolly!  Jan 01, 2004 10:30 PM By MCM staff

BARBIE MAY BE OVER 40, but she’s still feisty. The iconic doll from Mattel Inc. reigns supreme as the most popular toy for girls this holiday season.

Opinion and Response  Jan 01, 2004 10:30 PM By MCM staff

Kudos for Co-op Story December’s article Re-evaluating Co-op Database Options was excellent. The article covered a complicated topic involving black box

Productivity Countdown  Jan 01, 2004 10:30 PM By Barbara Arnn

Industrial engineers commonly assume a maximum productivity rate of two-thirds in the absence of measurable labor standards. As an initial segment of

Measuring Efficiency  Jan 01, 2004 10:30 PM By MCM staff

Supply chain efficiency may be hard to measure, but claims for the benefits of upgrading or completely revamping supply chain management IT systems abound.






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