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Operations & Fulfillment ARCHIVE

Opinion and Response  Nov 01, 2003 10:30 PM By MCM staff

EXCLUSIVE RESEARCH REPORT Survey Says: Better Than Expected All this talk about how catalogers had slashed circulation may be just that: talk. Among the

Operations and Management: Seven Tips for Better Picking and Packing  Nov 01, 2003 10:30 PM By Mark Del Franco

According to a catalog operations maxim, when it comes to picking and packing orders, the best-handled product is the least-handled product. Simply put,

As Good as It Gets  Nov 01, 2003 10:30 PM By Jeff Morris

Let’s say you’re in the market for a computer and walk into a Best Buy, Circuit City, or Office Depot store. Chances are, you’ll find the most popular

Sex and the City  Nov 01, 2003 10:30 PM By Rama Ramaswami

FREEBIES LIKE RUBIK’S CUBES, T-shirts, mugs, and Godiva chocolates adorned the tables. At least ten different desserts beckoned. People ate as they milled

Higher Standard  Nov 01, 2003 10:30 PM By D. Douglas Graham

The Robert Bosch Group’s outsourcing relationship with third-party logistics provider Standard Integrated Logistics Corporation of Columbia, SC, has netted

A Defining Moment  Nov 01, 2003 10:30 PM By Barbara Arnn

This year’s annual conference of the Council of Logistics Management, held in Chicago, witnessed a milestone in the history of logistics and supply chain

The Not-So-Chic Customer  Nov 01, 2003 10:30 PM By MCM staff

Stereotypes have their uses. Where would we be, for instance, without the parcel or the order size? It’s a little riskier, though, to pigeonhole customers.

Foaming at the Mouth  Nov 01, 2003 10:30 PM By Rama Ramaswami

You’re furious. Your heart pounds, the sweat breaks out on your forehead, and you’re gnashing your teeth. You may be in the grip of Web rage, according

Crime Does Pay  Oct 01, 2003 9:30 PM By Bennett Voyles

Sick of working yourself to the bone just to keep your demanding customers happy? Tired of worrying about budgets and margins and inventory turns? Maybe

Operations and Management: Small Catalogers, Big-Time Speed  Oct 01, 2003 9:30 PM By Mark Del Franco

Catalogers that receive tens or hundreds of thousands of orders a day, such as Lands’ End and L.L. Bean, have long had a dedicated Internet connection






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