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OPERATIONS NEWSLETTER

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Operations & Fulfillment ARCHIVE

Installing Speech Recognition Technology in the Warehouse  Feb 01, 2005 10:30 PM By Ron Hounsell

Why not do it? This kind of talk is a sign of the times. As recently as two or three years ago, fulfillment and distribution executives were still asking

FAST COMPANY  Feb 01, 2005 10:30 PM By Thomas G. Dolan

Back in the day, an order entry operator took an order over the phone and laboriously keyed in all the information into a computer. Not any more, thanks

APOCALYPSE NOW  Feb 01, 2005 10:30 PM By Jeff Morris

You love reading predictions admit it and we love making them. And the good thing is, we’re not always wrong! For instance, in this space in a February

Over and Out  Feb 01, 2005 10:30 PM By MCM staff

YOU KNOW THE STATISTICS, but you never thought it could happen to you. You’ve lost your job. Don’t panic, advises outplacement pro Harry Dahlstrom in

Carrier Contracts  Feb 01, 2005 10:30 PM By Mike Erickson

AS A SHIPPER IN 2005, you’re likely to be saddled with extra costs from carriers. Thanks to technology advances, carriers now bill for services they physically

Super Service  Feb 01, 2005 10:30 PM By Barbara Arnn

What characteristics do merchants such as Ann Taylor, hpshopping, Petsmart, and Tower Records have in common? According to the e-tailing group inc.’s

Orion Telescopes Sold to Imaginova  Jan 17, 2005 10:45 PM By MCM staff

Imaginova Corp., a New York-based marketer of astronomy products and science information, acquired manufacturer/marketer Orion Telescopes & Binoculars on Jan. 13.

Waaay Beyond the Call  Jan 01, 2005 10:30 PM By MCM staff

IT’S BEEN YEARS since your call center morphed from a simple phone-based organization into a multichannel, multimedia, multitasking behemoth. And you’re

The POS connection  Jan 01, 2005 10:30 PM By MCM staff

When multichannel merchants add retail locations to their mix, one item topping their to-do lists is choosing a point-of-sale, or POS, system. This is

Danger fulfillment person!  Jan 01, 2005 10:30 PM By Bennett Voyles

ONE OF THESE DAYS, not too many years from now, someone from the central office will come down to visit your operation. He’ll admire the RFID holographic






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