MULTICHANNEL MERCHANT » OPERATIONS & FULFILLMENT
Retailers are working more closely with suppliers and customers to keep the right items in stock at the right time, reports a recent inventory management
Just as direct-to-customer software has become a mature product, the recession is causing slower sales, fewer installations, and layoffs and reorganizations
Perfect measurements don’t have to be out of reach. If your productivity and efficiency numbers have zero sex appeal, the solution isn’t a drastic overhaul.
Having been around since 1856, Manchester, VT-based Orvis could qualify as an antique. But to prove that it’s anything but dusty and dated, the cataloger/retailer
The smart company lays out strategic planning in a way that’s visible to everyone: For example, if we do this, X will happen, if we don’t, Y will happen.
Rarely does everything come up roses in a warehouse expansion. Most likely, the bouquet of equipment, systems, and layouts that started out fresh and
It’s the Savings, Stupid Whoever took the potshot at the Sierra Trading Post catalog in the January Backword (Sell Me, Don’t Save Me) was clever but uninformed.
Fears that January would find catalog warehouses brimming with unsold merchandise have been mostly unfounded. Even San Francisco-based Rochester Big &
But is everything nice? Your multichannel customer service offerings need to be as splendidly complete and as thoroughly organized as Wolfgang Puck’s
Found Inc., a software and services provider that helps retailers drive sales and build customer loyalty by unifying inventory and sales channels, recently