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MCM OUTLOOK 2016: O+F

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OPERATIONS NEWSLETTER

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Operations & Fulfillment ARCHIVE

Survey: Outsourcing Still Maturing  Jan 11, 2007 12:56 AM By MCM staff

A recent survey from Raleigh, NC-based supply chain solutions provider Tompkins Associates finds that despite its rapid growth, outsourcing is still a maturing industry,

Four Principles of Strategic Planning  Jan 04, 2007 3:01 AM By Al Bessin

One of the best things about being a consultant is the opportunity to see so many kinds of businesses.

Leveraging Technology for Fulfillment Success  Jan 03, 2007 10:07 PM By Robert Tompkins

Technology is the cornerstone of an efficient fulfillment operation. It

Ask the Fulfillment Doctor: Dashboard Dials  Jan 03, 2007 9:50 PM By Curt Barry

Imagine a series of dials in the corporate cockpit that reflect key indicators in customer service, sales tracking, and profitability. When tightly structured, these dials can give management an accurate and timely picture of the business

Are You Overlooking the Profit Opportunity in Your Receiving Operation?  Jan 03, 2007 9:42 PM By Wayne Teres

This is the first of a two-part series. This article examines how establishing receiving practices can increase your bottom line. Part two will discuss how to use this information to improve your operation and your profits.

Upgrading the contact center  Jan 01, 2007 10:30 PM By Greg Anderson

Businesses that want to get closer to their customers are transforming their conventional call centers into multichannel contact centers that support

A New Dimension in Packaging  Jan 01, 2007 10:30 PM By Mark Del Franco

The U.S. Postal Service’s proposed rate changes and new guidelines from just about every other major parcel carrier mean that no matter what type of product

‘TWAS THE SEASON not only for gift-giving but also for rate-raising by parcel carriers  Jan 01, 2007 10:30 PM By Mark Del Franco

On Nov. 17, Atlanta-based United Parcel Service (UPS) announced that it would hike its ground and air shipping rates effective Jan. 1. Prices are increasing

Green beings  Jan 01, 2007 10:30 PM By Sherry Chiger

Around the time that the trade press was following the cliffhanger-worthy passage of the postal reform bill in Congress (see our coverage on page 7),

Fulfilling Urban’s legend  Jan 01, 2007 10:30 PM By MCM staff

As director of distribution, Ken McKinney is responsible for all distribution, fulfillment, and transportation functions for Philadelphia-based Urban






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