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Operations & Fulfillment ARCHIVE

eye candy  Nov 01, 2003 10:30 PM By MCM staff

PUT any woman into a Sephora shop and it’s like watching a kid in a candy store. If that woman happens to be a cosmetics junkie, watch out! The response

Operations and Management: Seven Tips for Better Picking and Packing  Nov 01, 2003 10:30 PM By Mark Del Franco

According to a catalog operations maxim, when it comes to picking and packing orders, the best-handled product is the least-handled product. Simply put,

Transparent Managers  Nov 01, 2003 10:30 PM By John Whitlow

EXCELLENT LEADERS never forget that they are responsible for supporting the corporation, and they avoid derogatory comments about it. One essential skill

PC Mall Relaunches Former Egghead Site  Nov 01, 2003 10:30 PM By MCM staff

Computer reseller PC Mall on Oct. 28 relaunched OnSale, an online marketplace and auction site. The Torrance, CA-based marketer is hoping to repeat the

Moving Forward in Reverse  Nov 01, 2003 10:30 PM By Jeff Kline

LAST JUNE FEDEX GROUND EXPANDED its return options for catalog and online retailers by introducing a new Consolidated Return Service. This service targets

Innocents Abroad  Oct 01, 2003 9:30 PM By Rama Ramaswami

EVER SINCE O+F STARTED A DEBATE on offshore outsourcing in its weekly e-newsletter back in August, we have been deluged with e-mails from readers. Feedback

Buy Now, Pay Later  Oct 01, 2003 9:30 PM By Rama Ramaswami

Retailers may pride themselves on being but not, alas, when it comes to online payment options. Thus far in cyber space, there has been only one way to

Project Post-mortem  Oct 01, 2003 9:30 PM By JUDSON A. PUTERBAUGH

Here’s an all-too-familiar scenario: A project team spends six months of late nights and cold pizza working to go live with a new system. Then the go

The Family That E-Checks Together  Oct 01, 2003 9:30 PM By Jeff Morris

Hate licking envelopes? So do I. I used to hate licking stamps, but since they became self-stick I no longer have that excuse. Still, I find the whole

Shoppers Fear Online Fraud  Oct 01, 2003 9:30 PM By Rama Ramaswami

The rise in cyber crime hasn’t gone unnoticed by online shoppers. A recent study by Forrester Research Inc. found that consumer confidence in online credit






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