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MCM OUTLOOK 2015: O+F

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Operations & Fulfillment ARCHIVE

PAYMENT [ processing ] IN FULL  Apr 01, 2005 10:30 PM By MCM staff

Online jewelry merchant Ice.com’s wares include $1,300 diamond pendants, $3,000 engagement rings, and $4,000 pearl necklaces. Not surprisingly the company

COMING AROUND  Apr 01, 2005 10:30 PM By MCM staff

U.S. companies spend about $43 billion a year or 4.5 % of all logistics costs on handling returned merchandise, reports AMR Research Inc.

Care Package  Apr 01, 2005 10:30 PM By Bennett Voyles

Unless you ship jewelry or pharmaceuticals, package security probably doesn’t rank too high on your list of worries. Maybe once in a while a packer gets

Reverse Waltz  Apr 01, 2005 10:30 PM By David Pluviose

What, you might wonder, does dancing have in common with reverse logistics? Perhaps not much at first glance, but as soon as you introduce the metaphor

Critics’ Choice  Apr 01, 2005 10:30 PM By MCM staff

This year’s Order Management Software Review includes grades and ranks for each major software function from the vendors’ own perspective, giving you

Spotlight On CUSTOMER SERVICE  Apr 01, 2005 10:30 PM By Lawrence Dean Shemesh

BY LAWRENCE DEAN SHEMESH Did you ever wonder what makes one company successful and another fail? Two elements (in my opinion) are the root cause of all

Fast Forward  Apr 01, 2005 10:30 PM By Karen Berman

Top Picks In the market for picking technologies? Chances are you’re looking for advice. Dave Piasecki, principal of Inventory Operations Consulting in

PC Connection, Red Envelope Warn on Resultss  Mar 31, 2005 4:55 AM By MCM staff

Merrimack, NH-based computer reseller PC Connection (Nasdaq: PCCC) and San Francisco-based gifts cataloger Red Envelope (Nasdaq: REDE) downgraded their fiscal guidance this week.

Win the Best Freight Rates  Mar 01, 2005 10:30 PM By MCM staff

That carriers’ shipping rates will go up every year is almost as inevitable as the proverbial death and taxes. This year, though, companies aren’t just

Global Conquest  Mar 01, 2005 10:30 PM By D. Douglas Graham

GLOBAL INDUSTRIAL of Port Washington, NY (a division of Systemax Inc.), is a leading provider of industrial equipment. In business for half a century,






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