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Operations & Fulfillment ARCHIVE

Training Day  Jun 01, 2004 9:30 PM By Rama Ramaswami

Which would you rather do handle a rush job in the DC or spend time in training? The obvious answer may not always be the right one. A report from the

A Proper Handle on Returns  Jun 01, 2004 9:30 PM By Margery Weinstein

Delray Beach, FL-based women’s apparel cataloger Boston Proper two years ago developed a software system to help with its biggest inventory management

opinion & response  Jun 01, 2004 9:30 PM By MCM staff

Days-ed and Confused In the April Backword (You Must Have a Beautiful Baby), you mention the Pottery Barn Baby of the Month contest. Umm, when did April

When Five Equals Two  Jun 01, 2004 9:30 PM By MCM staff

Distribution center math just became simple. According to Mike Kotecki, senior vice president at Milwaukee-based HK Systems Inc., five technologies have

Ordering Out  Jun 01, 2004 9:30 PM By MCM staff

SOME COMPANIES KEEP ORDER FULFILLMENT and control at home, while others turn to outside contractors for creative, custom-made solutions to handle all

Pangea Wins Bid for Newport News  May 12, 2004 9:30 PM By MCM staff

Manufacturer/fulfillment company Pangea Holdings on May 11 emerged with the winning bid for bankrupt multititle mailer Spiegel Inc.

Alloy Receives Delisting Notice from Nasdaq  May 11, 2004 9:30 PM By MCM staff

Because it has yet to file its annual report form 10-K, New York-based teen multichannel marketer Alloy received notification that its stock symbol may

Up Your Output  May 01, 2004 9:30 PM By Barbara Arnn

If you don’t mind working hard and paying close attention to detail, you may very well be able to achieve productivity improvements of 15%-30% in your

Highlights from an in-depth study of Contact Centers in catalog, retail, and e-commerce operations  May 01, 2004 9:30 PM By Rama Ramaswami

Business conditions have changed considerably in the two years since we conducted our last study of contact centers, but the latter have been slow to

Outside of the Mailbox  May 01, 2004 9:30 PM By MCM staff

IT’S THE RARE CATALOGER that sells exclusively via catalog anymore. Which is why it’s the rare list firm that focuses exclusively on managing and recommending






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