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Operations & Fulfillment ARCHIVE

Waaay Beyond the Call  Jan 01, 2005 10:30 PM By MCM staff

IT’S BEEN YEARS since your call center morphed from a simple phone-based organization into a multichannel, multimedia, multitasking behemoth. And you’re

Danger fulfillment person!  Jan 01, 2005 10:30 PM By Bennett Voyles

ONE OF THESE DAYS, not too many years from now, someone from the central office will come down to visit your operation. He’ll admire the RFID holographic

HELP DESK  Jan 01, 2005 10:30 PM By MCM staff

The worldwide market for offshore IT services will grow from nearly $7 billion in revenue in 2003 to $17 billion by 2008, reports IDC.

Alloy Ends 3Q in the Black  Dec 09, 2004 1:37 AM By MCM staff

New York-based cataloger and marketing firm Alloy reported a third-quarter profit thanks largely to lower operational and legal expenses and higher net merchandise sales

opinion & response  Dec 01, 2004 10:30 PM By MCM staff

Rosy Deal for Shriver The latest celebrity to have a rose named after her is none other than California’s first lady, Maria Shriver. The daughter of the

Penney Catalog Head Resigns  Nov 15, 2004 1:26 AM By MCM staff

Two weeks after being passed over for the position of chairman/CEO of J.C. Penney Corp., Vanessa Castagna, chairman/CEO of the company’s stores, catalog, and Internet, resigned.

Fashion Sense  Nov 01, 2004 10:30 PM By Rama Ramaswami

WE ADMIT IT: The Web site of eFashion Solutions LLC may look a little too pretty for hard-core techies. Once you download the required Macromedia Flash

PC Connection Plays Catch Up  Nov 01, 2004 10:30 PM By Mark Del Franco

Merrimack, NH-based computer reseller PC Connection suffered a decline in government sales during the past year, but not because of the Iraq war: The

Big Shot  Nov 01, 2004 10:30 PM By D. Douglas Graham

MIDWAYUSA INC. of Columbia, MO, is a mega-player in the shooting business. The company serves a worldwide customer base, offering a menu of more than

RFID Adoption  Nov 01, 2004 10:30 PM By Jeff Morris

IS THERE A METHOD to the madness in the way RFID technology is being purchased and deployed? Apparently so, says a recent report from Forrester Research






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