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Operations & Fulfillment ARCHIVE

Operations and Management: Sophisticated Self-Service  Mar 01, 2003 10:30 PM By MCM staff

If you’ve ever subscribed to the Book of the Month Club, you’re familiar with auto-replenishment: The customer places one order and then takes delivery

Cajun Country  Mar 01, 2003 10:30 PM By D. Douglas Graham

WHILE ANDOUILLE SAUSAGE, boudin balls, and authentic Zydeco music may be abundantly available in New Orleans, if you Jones for such stuff in Winnipeg

Software Giants Lead Retail Ranking  Mar 01, 2003 10:30 PM By Rama Ramaswami

In any rating of the biggest and the best in retail, it is tempting to go for sales volume and ignore other, less obvious factors. One ranking that does

No Peace, No Profits  Mar 01, 2003 10:30 PM By MCM staff

Aside from the fact that I really don’t like to shop, I made an extra effort to avoid the mall scene over the holidays, and I was not alone. Market research

Warehouses Woo Absent Workers  Mar 01, 2003 10:30 PM By Barbara Arnn

The Dec. 2002 issue of WERCwatch reports on warehouse employee attendance trends and ways to manage absenteeism. With the annual cost of absenteeism rising

Three Ways to Go From Bricks to Clicks  Mar 01, 2003 10:30 PM By Rama Ramaswami

It’s the rare merchant these days who doesn’t sell through multiple channels, but the process of coordinating those channels particularly off-line and

Psyched Up  Mar 01, 2003 10:30 PM By Peter A. Buxbaum

Two heads are better than one. That’s probably the simplest way to describe the advantages of collaborative supply chain forecasting. Business processes,

Wad-Waf’s Formula for Keeping Customers  Mar 01, 2003 10:30 PM By Rama Ramaswami

OK, THAT COMPANY’S NAME may sound suspiciously like another you hear bandied about a lot these days, but we promise you it isn’t that one. Wad-Waf is

Shopping in a Coffin-Cold Aisle  Mar 01, 2003 10:30 PM By MCM staff

THE MOOD at the National Retail Federation’s annual conference wasn’t so much downbeat as might be expected as erratic: up one minute, down the next.

Best Practices in the Worst of Times  Mar 01, 2003 10:30 PM By MCM staff

Statistics and forecasts are all very well, but you want to know what your peers are really doing to keep their operations afloat in straitened economic






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