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Operations & Fulfillment ARCHIVE

Survey: Website Function, Design Need Work  Jun 23, 2004 10:58 PM By MCM staff

Online marketers still have room for improvement when it comes to satisfying customers. According to the most recent Catalog Online Co-op Survey from Peterborough, NH-based list and marketing services firm Millard Group, only 55% of respondents said they

When Five Equals Two  Jun 01, 2004 9:30 PM By MCM staff

Distribution center math just became simple. According to Mike Kotecki, senior vice president at Milwaukee-based HK Systems Inc., five technologies have

One of Every SKU  Jun 01, 2004 9:30 PM By D. Douglas Graham

Our merchandising strategy is to leave no stone unturned, says co-owner Bart Calame. We are a specialty provider, and we carry all the brands that outdoor

NEW DOT-COM SOFTWARE  Jun 01, 2004 9:30 PM By Rama Ramaswami

As multichannel retailing matures, it’s time to jettison early Web apps and replace them with brand-new e-commerce technology platforms. A report from

Behind Bars  Jun 01, 2004 9:30 PM By MCM staff

YOU MIGHT AS WELL BE IN PRISON once the bar code police invade your life in ways you never thought possible. And that’s going to happen very soon, predicts

Patch or Scratch?  Jun 01, 2004 9:30 PM By Jeff Siegel

When Steve Bolin gets to work each day, he has the usual sorts of duties and assignments to handle. But Bolin, facilities director for the DC of business

Business as Usual  Jun 01, 2004 9:30 PM By Rama Ramaswami

IT’S HARD TO BELIEVE that only a few years ago, selling products online was rare for most retailers and a downright impossibility for some. Today, you’d

Happily Ever After  Jun 01, 2004 9:30 PM By Debra Ellis

The promise of customer relationship management is great collecting real-time information that allows you to provide the right product, price, and service

SQUEEZE PLAY  Jun 01, 2004 9:30 PM By Barbara Arnn

Now that spring is well under way, it’s easier to see the similarities between supply chain management and baseball: Both occupations require their practitioners

Kitchen Sink Included  Jun 01, 2004 9:30 PM By D. Douglas Graham

RETAILERS OFTEN PUSH PRODUCT the way disc jockeys promote rock and roll they play the hits. But this hit-focused merchandising tends to underrate the






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