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OPERATIONS NEWSLETTER

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Operations & Fulfillment ARCHIVE

Sex and the City  Nov 01, 2003 10:30 PM By Rama Ramaswami

FREEBIES LIKE RUBIK’S CUBES, T-shirts, mugs, and Godiva chocolates adorned the tables. At least ten different desserts beckoned. People ate as they milled

Opinion and Response  Nov 01, 2003 10:30 PM By MCM staff

EXCLUSIVE RESEARCH REPORT Survey Says: Better Than Expected All this talk about how catalogers had slashed circulation may be just that: talk. Among the

Higher Standard  Nov 01, 2003 10:30 PM By D. Douglas Graham

The Robert Bosch Group’s outsourcing relationship with third-party logistics provider Standard Integrated Logistics Corporation of Columbia, SC, has netted

A Defining Moment  Nov 01, 2003 10:30 PM By Barbara Arnn

This year’s annual conference of the Council of Logistics Management, held in Chicago, witnessed a milestone in the history of logistics and supply chain

The Not-So-Chic Customer  Nov 01, 2003 10:30 PM By MCM staff

Stereotypes have their uses. Where would we be, for instance, without the parcel or the order size? It’s a little riskier, though, to pigeonhole customers.

Operations and Management: Seven Tips for Better Picking and Packing  Nov 01, 2003 10:30 PM By Mark Del Franco

According to a catalog operations maxim, when it comes to picking and packing orders, the best-handled product is the least-handled product. Simply put,

Foaming at the Mouth  Nov 01, 2003 10:30 PM By Rama Ramaswami

You’re furious. Your heart pounds, the sweat breaks out on your forehead, and you’re gnashing your teeth. You may be in the grip of Web rage, according

eye candy  Nov 01, 2003 10:30 PM By MCM staff

PUT any woman into a Sephora shop and it’s like watching a kid in a candy store. If that woman happens to be a cosmetics junkie, watch out! The response

Transparent Managers  Nov 01, 2003 10:30 PM By John Whitlow

EXCELLENT LEADERS never forget that they are responsible for supporting the corporation, and they avoid derogatory comments about it. One essential skill

Dirty Laundry Comes Clean  Oct 01, 2003 9:30 PM By David Pluviose

The subject of retail returns is big, messy, and embarrassing enough that retailers tend to keep quiet about it. Logistics executives toss around words






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