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MCM OUTLOOK 2015: O+F

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OPERATIONS NEWSLETTER

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Operations & Fulfillment ARCHIVE

How to Check an Invoice  Mar 06, 2006 9:29 PM By MCM staff

There are several things on each invoice that you should always check to be sure that there are not any errors that could end up costing your company additional expense.

TIDBITS  Mar 01, 2006 10:30 PM By Mark Del Franco

Datavantage buys CommercialWare Natick, MA-based CommercialWare was sold on Feb. 1 for $13.2 million to Cleveland-based Datavantage, a subsidiary of Micros

That’s a Wrap  Mar 01, 2006 10:30 PM By Mark Del Franco

If your company caters to gift-givers, providing gift-wrapping services can be a point of differentiation that wins you the sale from your competitors.

Assurance policy  Mar 01, 2006 10:30 PM By MCM staff

Daniel Knight is the director for fulfillment quality assurance (QA) for Home Shopping Network’s Roanoke, VA, distribution center. HSN is part of New

Service with a snarl  Mar 01, 2006 10:30 PM By Mark Del Franco

Here’s a disturbing sign of the times: Younger consumers are so accustomed to poor customer service that they’ve come to expect it, according to a study

I Spy  Mar 01, 2006 10:30 PM By Joshua Lin

Identity theft has been all over the media during the past year, and with good reason: It’s an increasing problem for both consumers and merchants. According

Streamlining reverse logistics  Mar 01, 2006 10:30 PM By Debra Ellis

The returns management process is undergoing an extreme makeover. Refusing to remain a neglected supply chain component pushed off into a dark corner,

TECHNOLOGY UPDATE  Feb 01, 2006 10:30 PM By Barbara Arnn

It’s not just headsets and automatic call distributors (ACDs) any more. Contact center technology has evolved into a sophisticated world of its own, with

TIDBITS  Feb 01, 2006 10:30 PM By Mark Del Franco

Bean to get bigger Apparel, outdoor gear, and home goods merchant L.L. Bean plans to expand its 660,000-sq.-ft. Freeport, ME, distribution center by 50%.

Taking Measure of Picking  Feb 01, 2006 10:30 PM By MCM staff

We don’t have to tell you that improving profitability is the number-one driving force in today’s operating environment. Honing your picking productivity






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