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Operations & Fulfillment ARCHIVE

Equity group buys Excelligence  Sep 01, 2006 9:30 PM By Jim Tierney

On the heels of a successful 2005, Excelligence Learning Corp. is being acquired by an affiliate of Thoma Cressey Equity Partners for $125 million. The

MULTICHANNEL INVENTORY: What You Need to Know  Sep 01, 2006 9:30 PM By Curt Barry

It sounds like a sci-fi trilogy: Past, present, and future merge to provide a single, optimal inventory experience. Multichannel merchants manage inventory

TIDBITS  Sep 01, 2006 9:30 PM By MCM staff

The DCs of Madison County The novel The Bridges of Madison County may have put Madison County, IA, on the map, but Madison County, IL, is gaining attention

Are You Outsourcing?  Aug 30, 2006 11:24 PM By Debra Ellis

The debate over international outsourcing is passionate. With protectionists and free trade advocates drawing battle lines. Isn

Freight Consolidation and Zone Skipping – Putting Control In The Right Hands  Aug 30, 2006 11:16 PM By MCM staff

With fuel prices and interest rates on the rise, multichannel merchants are taking a closer look at how to cut total costs of goods by driving down per unit transportation costs.

Customize Dashboards for Individual Needs  Aug 30, 2006 11:12 PM By Sam Flanders

You should create multiple “dashboards” in your facility, signs or screens each customized with metrics and information for a particular audience. Senior management will be most interested in getting a view of how the entire facility is doing.

Nordstrom To Expand Cedar Rapids DC  Aug 30, 2006 11:09 PM By MCM staff

Seattle-based cataloger/retailer Nordstrom said on Aug. 29, it plans to expand its Cedar Rapids, IA-based fulfillment and contact centers. The expansion will coincide with the company’s updating of its direct business’ inventory systems.

Custom Prospect Database Solutions – Technology Implications  Aug 26, 2006 12:13 AM By Caryn L. Gray

In the third installment of this four-part series on building custom prospect databases, we’ll discuss how customized consumer prospect database systems require changes in how we leverage and apply technology to the process of customer acquisition. Specifically, we’ll explore where prospect databases are hosted and maintained, how data consolidations work if the house file is integrated in the prospecting solution, and how and by whom the “rental” data are accessed.

Canada Post to Launch Look Book  Aug 24, 2006 2:30 AM By MCM staff

The catalog division of Toronto-based Canada Post is launching the Look Book, a catalog of catalogs from U.S. and Canadian merchants.

A New Look at the Contact Center’s Top 20 Metrics  Aug 16, 2006 5:30 AM By Penny Reynolds

The evolution of a simple call center into a multichannel contact center doesn






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